Heather Hawkinson Email & Phone Number

Serve as a liaison to referral sources, clients, and medical providers. Facilitating home care services and continuing medical care for clients in their homes.

St. Cloud, Minnesota Area

St. Cloud, Minnesota Area

▪ Answer phones, transfer calls to appropriate nurses stations, departments, and facilities ▪ Chart prep for upcoming appointments, make reminder calls, distribute faxes and mail▪ Check-in patients for appointments, provide customer services to patients in person and on phone▪ Schedule, cancel and reschedule in house doctor, nursing, and lab appointments ▪ Communicating with doctors, nurses, and other professional staff daily to problem solve ▪ Collecting co-pays and… Show more ▪ Answer phones, transfer calls to appropriate nurses stations, departments, and facilities ▪ Chart prep for upcoming appointments, make reminder calls, distribute faxes and mail▪ Check-in patients for appointments, provide customer services to patients in person and on phone▪ Schedule, cancel and reschedule in house doctor, nursing, and lab appointments ▪ Communicating with doctors, nurses, and other professional staff daily to problem solve ▪ Collecting co-pays and payments on account, helping patients understand their bill ▪ Verifying insurance eligibility Show less

St. Cloud, Minnesota Area

▪ Coordinate radiology and specialty appointments both in-house and at outside facilities▪ Gather and send all pertaining records, as well as imaging ▪ Inform patients of appointments and any needed instructions or preparation prior to appointments▪ Documenting in the patient's EHR all specialty appointment information, as well as correspondence between doctors, nurses, and other facilities regarding the patient's orders▪ Completing prior authorization paperwork as needed for… Show more ▪ Coordinate radiology and specialty appointments both in-house and at outside facilities▪ Gather and send all pertaining records, as well as imaging ▪ Inform patients of appointments and any needed instructions or preparation prior to appointments▪ Documenting in the patient's EHR all specialty appointment information, as well as correspondence between doctors, nurses, and other facilities regarding the patient's orders▪ Completing prior authorization paperwork as needed for specialty appointments and sending to insurance companies, and following up on requests until completed Show less

St. Cloud, Minnesota Area

▪ Assist on the project to convert paper charts to electronic charts▪ Prep paper charts into categories, scan in documents to the electronic system, quality check each document once scanned into the system for accuracy and quality of the document, link information to each patient's electronic chart ▪ Tracking charts before, during, and after the scanning process ▪ Training new staff members on the project ▪ Assisting in any projects around the Health Information department where… Show more ▪ Assist on the project to convert paper charts to electronic charts▪ Prep paper charts into categories, scan in documents to the electronic system, quality check each document once scanned into the system for accuracy and quality of the document, link information to each patient's electronic chart ▪ Tracking charts before, during, and after the scanning process ▪ Training new staff members on the project ▪ Assisting in any projects around the Health Information department where help is needed Show less

Bachelor Of Science (Bs), Health Information Management

Associate Of Arts And Sciences (Aas), Medical Office Management

High School Diploma

Activities and Societies: Diving team, Football Cheerleading, Basketball Cheerleading