Heather Hayes

Heather Hayes Email and Phone Number

Director Construction Operations @ Inherent L3C
Heather Hayes's Location
Greater Chicago Area, United States, United States
Heather Hayes's Contact Details

Heather Hayes personal email

n/a
About Heather Hayes

OVERVIEW:Over 20 years of experience that includes senior global management positions with an industry-leading company. Year-over-year record of driving process improvements, technology implementations, and inter-departmental teamwork successes.Background in managing diverse teams, multimillion-dollar budgets, and complex responsibilities, including current leadership of global team/activities across 60 factories. Strong global perspective and cultural understanding. Highly skilled in managing full project cycles. Build strong strategic partnerships.Motivational, astute operations and project leader who can turn around troubled programs and create order from chaos. Able to lead virtual organizations and cross-functional teams to exceptional results. SELECTED ACHIEVEMENTS:✦ Million-Dollar Cost Savings & Avoidance✦ Double-Digit Issue Resolution Improvement✦ 91% On-Time and 91% On-Budget Project Results✦ Technology Solutions IntegrationCREDENTIALS:Bachelor of Science (BS) in Computer Science; Project Management Professional (PMP), Project Management Institute; Professional Training – Women Unlimited LEAD Program (12-month leadership development program)

Heather Hayes's Current Company Details
Inherent L3C

Inherent L3C

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Director Construction Operations
Heather Hayes Work Experience Details
  • Inherent L3C
    Director Construction Operations
    Inherent L3C Mar 2023 - Present
    Chicago, Illinois, Us
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  • Self-Employed
    Entrepreneur
    Self-Employed Apr 2017 - Present
    Real Estate investor; ; Collaborate with other real estate investors/agents in joint venture agreements to purchase, remodel and sell/rent distressed residential properties Small Business Owner, H&H Handyman Services (2018 – 2020); Start up: Profitable handyman business servicing residential and commercial property customers within the Chicagoland area.
  • Giant Construction Group
    Senior Project Manager
    Giant Construction Group Feb 2021 - Mar 2023
    Responsible for ensuring timely and on budget completion of high-end residential construction projects. Working with a variety of stakeholders to schedule and plan work, coordinate equipment and materials, operate within budget, and monitor overall project progress.
  • John Deere
    Program Manger, Global Support Services Transition
    John Deere 2016 - 2017
    Moline, Il, Us
    Requested for special assignment to lead multimillion-dollar program involving transition of Service Desk and End User Computing support services to a new global supplier. (Service Desk impact: employees, dealers and suppliers across 28 countries. EUC impact: 241 Deere sites in 7 countries)HIGHLIGHTS:★ Led successful transition for both entities within aggressive 3-month timeline, managing and overcoming challenges that included hostile transition with incumbent supplier.★ Surpasses knowledge retention objective by rehiring 80+% of incumbent EUC technicians★ Achieved cost improvement goal of 10%
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  • John Deere
    It Division Manager, Global User Services - Shop Floor Services
    John Deere 2014 - 2016
    Moline, Il, Us
    OVERVIEW:Led global team with regional shop floor responsibilities for 60 factories across 25 countries. Collaborate with key stakeholders in developing IoT strategy for manufacturing operations; partner with stakeholders on business process and continuous improvement goals. Plan and administer multimillion-dollar annual budget. Provide leadership to deliver projects with exceptional quality to meet Shop Floor Services commitments. Maintain strong employee engagement through ongoing meetings and sharing of key initiatives. Support team members on their projects and address/resolve issues. Led yearly global project management conference and ongoing training seminars.HIGHLIGHTS:★ Reduced 56% of urgent shop floor support issues by driving significant decrease in shop floor risk through removal of numerous legacy systems in Construction and Forestry units (30 systems migrated to new hardware, 20 systems and 75% of servers removed, and 59TB of data migrated). ★ Facilitated team building and restructuring initiatives. Assembled virtual team of IT technical Subject Matter Experts, factory automation and manufacturing engineering competency leads and IT services lanes. Developed strategy to rebrand Shop Floor Services team in order to focus on shop floor strategy/risk and OT/IT convergence.★ Integrated enterprise standard shop floor support model for all manufacturing/parts factories worldwide, improved shop floor support, and developed role-responsibility matrix to define expectations for key roles.★ Improved team building and leadership skills through instituting monthly development series of “21 Irrefutable Laws of Leadership” by John Maxwell.★ Increased visibility of shop floor assets by 60%.
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  • John Deere
    It Manager, Order Fulfillment Process (Ofp) Shop Floor Support
    John Deere 2013 - 2014
    Moline, Il, Us
    OVERVIEW:Led team of direct and indirect reports in a senior management role. Provided leadership for the internal team and handled all software support issues on the shop floor. Collaborated with internal teams in application integration initiatives, developed and mentored team members, and worked jointly with business partners on decision analysis of 3rd-party software solutions. Selected, implemented, and documented 3rd-party software. Reported monthly shop floor metrics to executive management. Ensured use of standard support processes for internally developed systems.Subject matter expert providing insights to the Project Management Office (PMO) to revise project management processes/standards. Led yearly global project management conference and ongoing training seminars.HIGHLIGHTS:★ Generated 5-figure cost savings annually through reducing spend on 3rd-party software licenses by 3%; lowered total license usage 20% by establishing improved utilization of the company’s 184 AutoDesk licenses.★ Increased visibility of shop floor 3rd party software by documenting key information in a centralized repository, including cost, POs, upgrade schedules, and technical requirements.★ Eliminated 100% of sequence issues through deployment of RFID solution to fix out-of-sequence engine data being supplied to automated cells. Created global support model for engine test cells.★ Streamlined software procurement process by aligning with partners on software procurement matrix.★ Led team in rollout of global factory programming tool to John Deere factories worldwide.
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  • John Deere
    It Manager, Engine Test Cells/Tracking Systems Program Manager
    John Deere 2011 - 2013
    Moline, Il, Us
    OVERVIEW:Held dual IT Manager and Program Manager roles. As IT Manager, directed and coached global IT team in engine test cell activities. Established collaborative relationships between business partners, outsourcing teams, and suppliers to achieve deliverables. Capitalized on process improvement and definition opportunities, with a focus on knowledge management, system delivery, and project management processes. As Tracking Systems Program Manager, oversaw architecture complexities related to tracking systems that support order fulfillment and channel processes. Maintained project portfolio, established program structure, and presented program status to senior executives, steering committee members, functional managers, and other stakeholders. Subject matter expert providing insights to the Project Management Office (PMO) to revise project management processes/standards. Led yearly global project management conference and ongoing training seminars.HIGHLIGHTS:★ Reduced non-concealed shortages by 90% and achieved ship scan accuracy of 100% by deploying RFID solution that validated shipment of tillage product.★ Led efforts in deploying solution to adhere RFID tag to all Ag and Turf products manufactured in the U.S. Developed foundation for downstream benefits to support asset viability.★ Directed team in implementing standard solution for engine testing across 4 factories. Ensured visibility of all changes to engine test cells system by instituting change management system.
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  • John Deere
    Program Manager, Tracking Systems – Advanced Technology & Engineering
    John Deere 2010 - Aug 2011
    Moline, Il, Us
    OVERVIEW:Directed cross-functional team in defining enterprise-standard technologies/processes for adoption of Tracking Systems initiative. Created strategies for risk mitigation and contingency planning. Maintained supplier and vendor relationships, provided coaching and mentoring for project leads, and consulted with divisions on the development and implementation of Tracking Systems strategies. Presented program and project status reports to executives, managers, and committees.Define standards and processes within the Project Management Office (PMO). Mentored junior project managers and teams. Led yearly global project management conference and ongoing training seminars.HIGHLIGHTS:★ Transitioned Tracking Systems Program from innovation to enterprise state for production deployments; created organizational structure to support Tracking Systems initiative.★ Earned the John Deere Collaboration Award for Tracking Technology contributions.
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  • John Deere
    Senior Project Manager, Enterprise Advanced Marketing – Advanced Technology & Engineering
    John Deere 2008 - 2010
    Moline, Il, Us
    OVERVIEW:Led the full cycle of Accelerated Innovation New Product Development projects, including analyzing customer value, overseeing technology development, and identifying business opportunities at the enterprise level. Directed large-scale with multimillion-dollar budgets. Provided customer insight and development of business models. Worked with teams of technical innovators to develop and implement strategic objectives. Led project planning to ensure fulfillment of business and customer satisfaction objectives. Mentored junior project managers and teams through project lifecycles.Defined standards and processes within the Project Management Office (PMO). Mentored junior project managers and teams. Led yearly global project management conference and ongoing training seminars.HIGHLIGHTS: ★ Managed RFID technology projects and created business case for million-dollar savings within year one.★ Developed technology roadmap for tracking systems comprised of key use cases across the value chain, spearheaded project to develop industry standard for electrification implement attachment, and created process improvements to streamline Front End Innovation Process.★ Led successful implementation of employee recognition program that improved team performance and morale.
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  • John Deere
    It Project Manager, Enterprise Business Applications – Corporate Is
    John Deere 2006 - 2008
    Moline, Il, Us
    OVERVIEW: Oversaw successful delivery of IT project, providing leadership to team of 28 and managing multimillion-dollar budgets. HIGHLIGHTS:★ Maintained high project delivery metrics that included 91% average on-time rating, 91% average on-budget rating, and 5/5 customer satisfaction average. ★ Directed rollout of telematics solution for construction product and incorporated agile methodologies to improve software development process.
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  • John Deere
    Prior Positions:
    John Deere 1998 - 2006
    Moline, Il, Us
    IT Analyst III (Shared Services IT) – Human Resources, John Deere (2000-2006); Programmer/IT Analyst (Client/Server), John Deere Health Care (1998-2000); System Operator, Watts Trucking Service (1997-1998)
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Heather Hayes Skills

Cross Functional Team Leadership Project Management Process Improvement Management Pmp Project Portfolio Management Microsoft Project Six Sigma Ms Project Sap Product Development Continuous Improvement Analysis Software Development Testing Business Analysis Lean Manufacturing Business Process Improvement Enterprise Architecture Program Management Global Team Leadership Strategic Planning Sap Products Budgeting Manufacturing Operations Continuous Process Improvement Project Lifecycle Management Rfid Technologies Cross Functional Team Direction Budget Administration Employee Training Mentoring Escalated Problem Resolution Workflow Planning Agile And Waterfall Methodologies Technology Roadmapping Business Opportunity Identification Customer Statisfaction And Retention Risk Management Contingency Planning Budget Management Enterprise Application Integration Supplier And Vendor Relationships Executive Level Presentations Stakeholder Engagement Leadership Strategy It Strategy Software Development Life Cycle

Heather Hayes Education Details

  • St. Ambrose University
    St. Ambrose University
    Computer Science

Frequently Asked Questions about Heather Hayes

What company does Heather Hayes work for?

Heather Hayes works for Inherent L3c

What is Heather Hayes's role at the current company?

Heather Hayes's current role is Director Construction Operations.

What is Heather Hayes's email address?

Heather Hayes's email address is ha****@****ere.com

What is Heather Hayes's direct phone number?

Heather Hayes's direct phone number is (877) 633*****

What schools did Heather Hayes attend?

Heather Hayes attended St. Ambrose University.

What are some of Heather Hayes's interests?

Heather Hayes has interest in Wine Tastings.

What skills is Heather Hayes known for?

Heather Hayes has skills like Cross Functional Team Leadership, Project Management, Process Improvement, Management, Pmp, Project Portfolio Management, Microsoft Project, Six Sigma, Ms Project, Sap, Product Development, Continuous Improvement.

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