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Professional with proven success in event planning and projects, training, operations,marketing, human resources, recruiting and sales management. Thrives in multi-tasked, fast paced environments. Reputation as a manager that develops and implements strategies that insure success and client/customer satisfaction. Highly effective at building strong teams and relationships at all levels of an organization. Outstanding oral, written and presentation skills. Highly successful in improvement planning. Has a history of developing and implementing solutions to complex situations to achieve and sustain a competitive advantage.
Hot Spring Spas Of Music City, Upper Cumberland And Knoxville
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Hot Spring Spas Of Music City, Upper Cumberland And KnoxvilleMurfreesboro, Tn, Us
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People And Culture ManagerHot Spring Spas Of Music City, Upper Cumberland And Knoxville Feb 2024 - Present-Lead and complete organizational human resource matters including strategic planning, policies and procedures, recruitment and selection, employee relations, compensation and benefits, health and safety, training, performance management, employment equity, harassment and discrimination, and succession planning. -Provide information and advice including recommending policies, strategies, standards, and methodologies. -Establish effective working relationships with managers and employees to identify service needs, issues, concerns, and long-term goals. -Coordinate and conduct full cycle departmental staffing processes including onboarding and orientation. -Utilize Human Resources Information System for onboarding new employees, program enrollment, reporting and health and benefits. -Complete and participate in performance management and training. -Prepare reports, recommendations, briefs, and presentations related to human resource issues. - Conduct various human resources projects. -Maintain HR metrics using a variety of tools and mechanisms.-Special Projects as Needed
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Manager Of Field TalentMapco Express Jan 2020 - Nov 2023Franklin, Tn, UsManager of Field Talent: Regions 1, 2, 3, 4 and 5 (Chattanooga, Georgia, Middle TN, Memphis, Alabama and Kentucky)-Partner with Regional and District leadership, serving as the primary HR partner to support talent strategies, provide feedback, action plan partnerships, etc. -Recruit Store Managers-Develop community relationships-Teach, train, coach, develop and assist management in recruiting and engagement. -Facilitate a quick and efficient recruiting cycle within the field.-Collaborate with the Recruiting and Learning and Development Departments to ensure we attract, develop, and retain the best team members to deliver the best guest experience.-Identify retention gaps and create tangible action plans to drive team member engagement. -Partner with the Director of Field Talent and Culture and District Managers to structure and communicate the engagement strategy to operational teams.-Execute succession planning and development plans for Store Level positions-Extract, format, and analyze data to inform decisions and identify opportunity areas. -
RecruiterMapco Express Jul 2017 - Jan 2020Franklin, Tn, UsOperations, Transportation and Corporate Recruiter-Collaborate with Hiring Managers to create strategy around new roles.-Conduct Interviews-Onboarding-Source candidates via ATS, job boards, direct and outside the box recruiting. -Create reports and analyze data.-Attend hiring and networking events.-Recruitment Marketing -
Recruiting CoordinatorMapco Express Apr 2017 - Jul 2017Franklin, Tn, Us -
Administrative Assistant-TemporaryGray Line Of Tennessee Apr 2017 - Apr 2017Nashville, Tennessee, UsTemporary support via Adecco Staffing. -
Staffing CoordinatorVisiting Angels Of Living Assistance Services, Inc. Dec 2015 - Jan 2017Bryn Mawr, Pennsylvania, Us -
Senior Team LeadTarget Jun 1997 - Dec 2015Minneapolis, Mn, UsSenior Team Leader positions held: HR, Guest Experience, Presentation and Pricing, Hardlines and Softlines.
Heather Hendricks Skills
Heather Hendricks Education Details
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Middle Tennessee State University (Mtsu)Education -
Columbia State Community CollegeAssociate Of Science - As
Frequently Asked Questions about Heather Hendricks
What company does Heather Hendricks work for?
Heather Hendricks works for Hot Spring Spas Of Music City, Upper Cumberland And Knoxville
What is Heather Hendricks's role at the current company?
Heather Hendricks's current role is Dedicated People & Culture Partner.
What is Heather Hendricks's email address?
Heather Hendricks's email address is he****@****ess.com
What is Heather Hendricks's direct phone number?
Heather Hendricks's direct phone number is +161547*****
What schools did Heather Hendricks attend?
Heather Hendricks attended Middle Tennessee State University (Mtsu), Columbia State Community College.
What skills is Heather Hendricks known for?
Heather Hendricks has skills like Training, Recruiting, Leadership, Time Management, Public Speaking, Employee Training, Talent Management, Interviewing, U.s. Health Insurance Portability And Accountability Act, Microsoft Powerpoint, Microsoft Word.
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