Education consulting services, instructional design, project management, training needs analysis, curriculum design/development, , training facilitation and delivery.

EXECUTIVE DIRECTOR OF OPERATIONS/ CORPORATE COLLEGE (STATEWIDE)Oversee development, design, delivery & evaluation of curriculum for 2000+ courses. Manage day-to-day operations of the statewide business and industry training division; including policies, procedures & training. Oversee Salesforce CRM & online learning systems. Conduct research and development of new industry trends and prepare implementation plans. Conduct needs analyses, develop project documentation and manage multiple projects. KEY ACCOMPLISHMENTS:• Leadership: Central Administration leadership of Program Management. • Facilitate large committees and lead subcommittee work. Develop and conduct training for 200+ employees in sales, ERP, CRM, systems, soft skills, strategic planning, and needs analysis. Develop and implement online training initiatives. Manage online learning system and initiatives for the division. • Budgeting & Cost Control: Managed a budget of $2M and reduced expenses by 25% through establishing lean processes, detailed project management, and cost benefit analyses. Lead efforts on individual project budgets to ensure timely and cost efficient execution.• Process Improvement: Used Six Sigma and lean principles to analyze and develop processes to streamline end-to-end training delivery.• Accomplishments: Grew business from 1,100 served to over 100,000 in workforce certification and assessment delivery centers. Developed and rolled out statewide continuing education plan for employers served by the division. • Design and Development: Instructional design, development and delivery of 2000+ courses for delivery in different modalities across business sectors and diverse cultures. Most Used Systems: Articulate, Camtasia, SnagIt, Adobe suite, MS Office Suite, Moodle, Blackboard, Salesforce. Developed content using ADDIE, SAM, Adult learning principles, Bloom’s Taxonomy, Quality Matters Rubric.

Managed 100+ community and business consortium courses. Created course descriptions, learning objectives and catalog; managed registration, marketing and course coordination. Oversaw design, implementation and use of regional Database.KEY ACCOMPLISHMENTS:• Leadership: Coordinated training activities for 40+ companies. Created training proposals, budgets, course agendas/outlines; curriculum development; hired instructors; and managed all pertinent project management documentation and follow-up. Conducted sales meetings & presentations to potential clients.• Marketing: Created department marketing materials (bi-weekly electronic newsletter, open enrollment catalog, and course flyers). Represented the College in meetings and events with regional Small Business Development Center and Economic Development. Enrollments increased by 40% through direct customer relationship management and in-depth business needs analysis.