Heather Ison Email & Phone Number

-Maintained the invoicing and billing for our location, while directly working with ourcorporate office and the customers to check into and fix any discrepancies. Used andcoordinated maintenance of office equipment, such as, copiers, fax machines, voice-mailsystems and computers. Maintained and updated files, mailing, inventory and databasesystems..

-Directed operations of the company. Measured productivity and cost efficiency.Maintained smooth daily operations. Managed staff schedules and work assignments. Engagedin staff interviewing, hiring, training, evaluations and discipline. Interacted directlyand productively with customers and staff. Assisted with inventory control, truck ordersand handled.

-Used software tools including: Bar-code scanners - for product ordering and inventory.Managed a department. Performed personnel duties, such as training. Greeted and assistedcustomers. Responded to customer questions and complaints. Monitored sales floor to ensurecustomer satisfaction. Inventoried and reordered stock. Enforced health and safety.