Heather J K. Email & Phone Number

Savannah, Georgia, United States

Savannah, Georgia, United States

Virginia Beach, Virginia, United States

Position Eliminated Due to Corporate Restructure Exhibited skills in improving market share, location personnel training while ensuring high-level of customer experience.Facilitated quarterly location evaluations and business performance reviews to regional and corporate executive management.Drive a high level of sales/revenue growth and guest satisfaction using focus, strong communication and relationship building skills, and well -developed leadership abilities.Handled… Show more Position Eliminated Due to Corporate Restructure Exhibited skills in improving market share, location personnel training while ensuring high-level of customer experience.Facilitated quarterly location evaluations and business performance reviews to regional and corporate executive management.Drive a high level of sales/revenue growth and guest satisfaction using focus, strong communication and relationship building skills, and well -developed leadership abilities.Handled recruitment, motivated, and directed sales team in multiple and lead B2B sales and new business development.Successfully drove sales and account growth, closed new business in a competitive market, maximized profitability, and increased revenue in line with company objectives. Show less

Alexandria, Virginia, United States

Transitioned to District ManagerRecognized for organization leading results during training of New Hires in Washington, DC and Baltimore Markets.Handled all New Hire training for Washington, DC and Batimore Markets including sales represenatives and District Managers.Developed classroom, virtual and one on one training materials for maximizing sales results.Provided training and support for all local leadership levels to enhance the effectiveness of all retail sales… Show more Transitioned to District ManagerRecognized for organization leading results during training of New Hires in Washington, DC and Baltimore Markets.Handled all New Hire training for Washington, DC and Batimore Markets including sales represenatives and District Managers.Developed classroom, virtual and one on one training materials for maximizing sales results.Provided training and support for all local leadership levels to enhance the effectiveness of all retail sales representatives.Coordinated with vendor partners for effective product knowledge training.Partnered with Market District Managers for Companywide Learning and Development initiatives, presentations and workshops. Show less

Myrtle Beach, South Carolina

Recruited for New Hire Market Trainer PositionSuccessfully drove sales and account growth, closed new business in a competitive market.Maximized profitability, and increased revenue in line with company objectives.Developed and executed highly effective sales, marketing, and new client generation and development strategies within market.Conceptualized a new referral program and repeat client business program resulting in sales enhancement.

Murrells Inlet, Sc

QuickBooks BookkeepingBill Management, Insurance Requirements and Sub-Contractor Pay for Business Detailed Reporting to President and Tax RequirementsEffective and Timely Detailed Invoicing of Completed ProjectsDelinquent Collection When RequiredMarketing and New Client Generation Development Along with Effective Referral Program and Repeat Client Business

Yarmouth, Maine; Falmouth, Maine; Pawleys Island, South Carolina

Expanded sales and improved customer satisfaction by using strong consultative selling and relationship building skills.Extended branch success by inspiring and motivating team and by establishing a productive team/sales environment that consistently exceeded sales and service objectives.Managed the most successful sales team in the Carolinas, ranked consistently in the top five for market sales, increased customer satisfaction and received the market Ignite the Will to Win… Show more Expanded sales and improved customer satisfaction by using strong consultative selling and relationship building skills.Extended branch success by inspiring and motivating team and by establishing a productive team/sales environment that consistently exceeded sales and service objectives.Managed the most successful sales team in the Carolinas, ranked consistently in the top five for market sales, increased customer satisfaction and received the market Ignite the Will to Win award.Incorporated effective sales and relationship-building strategies to accomplish business goals by establishing trust, providing advice, and building rapport quickly.Significantly contributed to sales, marketing, and business target through customer prospecting, networking, partnering with real estate agents, accounting firms, and law firms with active participation in the local campaigns.Monitored, tracked, and evaluated overall performance and operations to ensure customer satisfaction, productivity, efficiency, sales effectiveness, and quality standards are achieved. Show less

Successful Hiring and Sales Development of Employees on Agency TeamFocused on Client Needs, Goals and Dreams to Develop Specific ActioningRetirement Planning, Education Planning, Savings and Insurance ProtectionSuccessfully Developed and Balanced a Financial Budget for AgencyBalanced Approach to Management Functions of Running a Small Business and Selling

Development and Implementation of Regional Marketing Strategies and Sales PlansEvaluated and Improved End-Users Existing Welding ProcessesDevised New and Improved Ways to Produce More Attractive Product Lines at Reduced CostsProvided Emergency Field Training at Job Sites During Time Sensitive Operations Presented Welding Techniques at Regional Vocational Schools and Technical CollegesSales Support at Regional Trade Shows and Distributor Open HousesSpeaking Engagements… Show more Development and Implementation of Regional Marketing Strategies and Sales PlansEvaluated and Improved End-Users Existing Welding ProcessesDevised New and Improved Ways to Produce More Attractive Product Lines at Reduced CostsProvided Emergency Field Training at Job Sites During Time Sensitive Operations Presented Welding Techniques at Regional Vocational Schools and Technical CollegesSales Support at Regional Trade Shows and Distributor Open HousesSpeaking Engagements for the Society of Civil Engineers and the American Welding Society Interviewed by Leslie Stahl for 60 Minutes Segment Show less