Heather Jeppsen Email and Phone Number

• Built rapport with clientele through communication and listening • Scheduled and maintained an organized, clean, welcoming atmosphere• Designed and fashioned hairstyles to enhance weddings and formal events• Applied improved techniques helping clients with continued hair, skin, and nail care

• Generated, recorded, and submitted billing reports as a certified Optum medical biller• Analyzed, audited, and balanced payment and back payment for clients• Maintained all medical coding authorization ensuring Medicaid coverage for clients• Coordinated, directed, and recorded communication between Optum Idaho and clients • Investigated, examined, and identified Medicaid, Molina, and Optum incongruities