Heather Johnson Email & Phone Number

Atlanta, Ga, Us

Atlanta, Georgia, United States

Greater Atlanta Area

• Manages vendor relationships with key suppliers for special products and ensures they can meet our needs• Represents Delta Cargo at industry events to promote strategic objectives• Designs training program for sales and operations educational programs• Collaboratively develop operational Service Level Agreements and SOP’s with Key Customers for special products• Represents Delta Cargo at Pharma Audits with shippers and manufacturers

Greater Atlanta Area

• Facilitated creative relationships with key interline partners resulting in additional capacity and new destinations at limited cost to Delta• Worked alongside Operations, Sales and Airline partners to develop interline transfer SOP’s to improve the customer experience• Managed interline contract process globally across multiple divisions

Fayetteville, Georgia

• Maintained strong agency/carrier relationship between all local employees and carrier employees through negotiations• Developed agency sales strategies for new and renewal business• Reviewed contracts and offered coverage recommendations based on risk

Atlanta, Georgia

• Assisted clients with development of comprehensive risk management plans including airports, manufacturers and charter operators• Performed contract reviews and offered insurance recommendations