Heather Joseph

Heather Joseph Email and Phone Number

Senior Cloud Engineer at The Hartford @ The Hartford
hartford, connecticut, united states
Heather Joseph's Location
Ansonia, Connecticut, United States, United States
Heather Joseph's Contact Details

Heather Joseph personal email

n/a
About Heather Joseph

Outgoing, driven leader offering a portfolio of accomplishments with diverse organizations ranging up to a global presence with offices in three continents. Deep expertise in desktop and mobile support, teleconferencing, telephony, unified communication, cloud-based technology, networking and related applications. A collaborative professional committed to individual and team success. Fiscally responsible, finding ways to deliver productive work environments balanced with budgetary priorities. Hands-on and engaged, taking pride in flawless execution, productive internal and external partnerships, and focused support to help team adopt and maximize return on technology investments.

Heather Joseph's Current Company Details
The Hartford

The Hartford

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Senior Cloud Engineer at The Hartford
hartford, connecticut, united states
Website:
thehartford.com
Employees:
17473
Heather Joseph Work Experience Details
  • The Hartford
    Senior Cloud Engineer
    The Hartford May 2014 - Present
    United States
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  • The Hartford
    Associate Cloud Engineer
    The Hartford May 2014 - Jun 2024
    United States
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  • Professional Vocalist/Entertainer
    Professional Singer
    Professional Vocalist/Entertainer Aug 1995 - Present
    Greater New York City Area
    Lead Vocalist for Chemical Z (http://www.facebook.com/ChemicalZBand) ~ Original Modern Blues/RockLead Vocalist for Highfield (http://www.facebook.com/highfieldrox) ~ Rock Cover BandSupporting Vocals for Mindcrime Queensryche Tribute (http://www.facebook.com/MindcrimeQueensrycheTribute) - A tribute to the band Queensryche
    View
  • Navigators, A Brand Of The Hartford
    Network Infrastructure Engineer
    Navigators, A Brand Of The Hartford May 2014 - Oct 2021
    Stamford, Ct
    Serve as leader of desktop and videoconferencing/collaboration support for this specialty insurance company serving a global portfolio of customers in cargo logistics. Support 1,200 users across US locations as well as those in London, Paris, Hong Kong, and Belgium. Wide-ranging responsibilities include user and office relocations with primary goal of ensuring productivity through connectivity and continuous uptime. Also serve organization as technology trainer as subject matter expert on communication and mobile devices. Manage vendor contracts. Serve as liaison between network and desktop support teams. Use Avaya technology expertise to maximize telephony performance and ROI.
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  • Ywca Greenwich
    Director Of Information Technology
    Ywca Greenwich Sep 2009 - May 2014
    Greenwich, Ct
    Supported user population of approximately 100 in this IT leadership position. As sole IT professional in organization, reported to President and CEO. Drove information technology and communication strategy to improve user experience as well as service to staff, members, and visitors. Managed telecom and IT vendor relationships (e.g., AT&T, Verizon, and others). Supported users with networking, hardware, and software expertise. Managed $120K IT and telecommunication budget. Other priorities included user training, product and service procurement, change documentation, break-fix support, troubleshooting, and IT project management.
  • J.J. Box Company
    Office Manager
    J.J. Box Company Sep 2004 - Sep 2009
    Bridgeport, Ct
    In this hybrid role, used significant technical skills to support company’s technology investments while also managing office functions and processes including accounts receivable, accounts payable, payroll, and inventory control. Trained and supported staff on use of all computer and telecommunication technology.  Researched, negotiated for, and purchased all computer hardware, software, and other products and services.  Saved company money by personally installing and supporting file and print servers, workstations, and printers.  Implemented and managed flawless execution of data backup routines and technology update procedures.
  • University Of Bridgeport
    Desktop Support Specialist
    University Of Bridgeport Oct 1999 - Sep 2004
    Bridgeport, Ct.
    Provided campus-wide installation and support services for over 450 desktop computers and associated network infrastructure and connectivity. Also support telecommunications/telephony for administrators and staff. Repaired systems and servers in student computer laboratories. Maintained appropriate supplies inventory to meet the needs of the user community. Reported to Director of Administrative Operations.
  • Compusa
    On-Site Technical Support Specialist
    Compusa Dec 1995 - Oct 1999
    Sacred Heart University, Fairfield, Ct
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Heather Joseph Skills

Technical Support Microsoft Office Windows Server System Administration Active Directory Windows 7 Networking Troubleshooting Microsoft Exchange Information Technology Customer Service Network Administration Mobile Devices It Management Computer Hardware Servers Operating Systems Iphone Support Printers Software Installation Computer Repair Sccm Avaya Technologies Windows Telecommunications Systems Microsoft Servers Desktop Computers Desktop Administration Ms Dos As400 Administration Help Desk Support Wireless Networking Vpn System Deployment Dns Tcp/ip It Operations Hardware It Hardware Support Access Polycom Video Conferencing Vmware Comptia A+ Vdi Windows Xp Windows Vista Social Media Studio Recording Acoustic Guitar Vocals Electric Guitar Rhythm Guitar Backing Vocals

Heather Joseph Education Details

Frequently Asked Questions about Heather Joseph

What company does Heather Joseph work for?

Heather Joseph works for The Hartford

What is Heather Joseph's role at the current company?

Heather Joseph's current role is Senior Cloud Engineer at The Hartford.

What is Heather Joseph's email address?

Heather Joseph's email address is hj****@****avg.com

What is Heather Joseph's direct phone number?

Heather Joseph's direct phone number is +121261*****

What schools did Heather Joseph attend?

Heather Joseph attended Gateway Community And Technical College, Platt Regional Vocational Technical High School.

What are some of Heather Joseph's interests?

Heather Joseph has interest in Social Services, Children, Science And Technology, Animal Welfare, Arts And Culture, Health.

What skills is Heather Joseph known for?

Heather Joseph has skills like Technical Support, Microsoft Office, Windows Server, System Administration, Active Directory, Windows 7, Networking, Troubleshooting, Microsoft Exchange, Information Technology, Customer Service, Network Administration.

Who are Heather Joseph's colleagues?

Heather Joseph's colleagues are Matt Jacobs-Wagner, Angela Cooper, Debbie Bauguss, Marla Mcbride, Jane Cunningham, Troy Mitchell, Carolyn Lombardi.

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