• Manage a caseload of 15 patients in a fast-paced IMC unit with strong organization skills• Provide assistance to patients and families on navigating the healthcare system• Collaborate with interdisciplinary team to identify barriers to discharge and ensure effective care• Review patients' discharge planning and integrate services for patients requiring home care, LTACH, post-acute rehab, hospice care, home infusion, and DME

• Provided healthcare services in homes & long-term care facilities• Collaborated with physicians & pharmacists to explore cost-effective, alternative drugs • Assessed needs, developed care plans, and monitored outcomes for the best possible care• Reviewed patient documentation and communicated pertinent information for continuity of care• Provided instructions to patients/families on med administration and symptom management • Educated on disease progression, hospice philosophy, end-of-life care, and code status• Addressed patient issues and complex cases with IDT and other healthcare professionals • Recommended appropriate DME and coordinated arrival time

• Enrolled patients in patient assistance programs to improve access to high cost specialty drugs• Completed med refills and worked on prior authorizations for medications and procedures• Scheduled appointments, managed the flow of the clinic, and sent outgoing referrals• Triaged and reported changes in patients and abnormal labs to physicians in a timely manner• Provided education to patients over infusion treatments and medication side effects• Managed the clinic's inventory of medical supplies, ensuring adequate stock levels

• Designed a patient brochure for St. David Medical Center's Medical-Surgical Unit• Listened to HCAHPS phone surveys to recognize strengths and weaknesses • Precepted new graduate nurses by providing instruction, supervision, and evaluation• Provided individualized care to adult patients w/ various comorbidities