Heather Kaikini Email & Phone Number

Columbia, SC, US

Guiding global students on the end-to-end university admissions process; creating curated paths from high school incorporating extracurriculars, leadership, deep interest areas and holistic applications to targeted schools

Mumbai, Maharashtra

Founder of boutique firm offering curated educational and cross-cultural advising to diverse clientele. Academic planning and end-to-end admissions assistance; intercultural training for students, organizations and corporates moving in global markets.

Mumbai, Maharashtra, India

Liaised with graduate students targeting international MBA programs in elite M7 universities; guided in conceptualization, structuring and creation of original essays and statements of purpose

Mumbai, Maharashtra, India

Service Excellence, Educational Training and Hospitality Consultant with one of the world's leading Hospitality Management and Business programs, Ecole Hoteliere de Lausanne, Switzerland based. Offering world class Swiss service excellence, through customized and scalable Vocational Education and Training turnkey models, to organizations and training.

Mumbai, Maharashtra, India

Consultant for one of India's largest and most value-driven multinational corporations; curated cross-cultural advising programs for executive level and mid management global teams; engaged in launch of Tata Global Internship program, facilitating cultural and operational communication for undergraduate and graduate level international interns and.

Mumbai, Maharashtra

Taught Marketing and Entrepreneurship/Micro Business Start-up, including ideation, marketing, financials/budgeting, prototyping / product design, branding and customer service; aided students in creating their own companies

Rajasthan, India

Structured and launched the Taj Young Guest Program for the Five Star Luxury Palace Collection of Taj Hotels (Lake Palace-Udaipur, Rambagh Palace-Jaipur, and Umaid Bhawan Palace-Jodhpur) in India; Introduced new service product with direct project oversight, implementing reporting systems, brand standards, and training of personnel; proposed brand strategy.

Pune Area, India

Served as Cross-Cultural Specialist for the US/India market, advising individuals and small teams on professional, social, cultural immersion to the US, enhancing team integration and maximizing individual, group productivity

Charleston, South Carolina Area, USA

Faculty member in the School of Business at alma mater, involved in curriculum planning and lectured in Hotel & Resort Management, Principles of Hospitality & Tourism and Event Planning courses; assisted with ongoing Career Services; initiated structure and execution of work practicum and capstone internship programs, aided in placements and student.

Asheville, NC USA

Assisted in merger between Inn on Biltmore and Biltmore Estate Sales and Marketing divisions, including integrating systems of Delphi, SMS and Pro-Venue for the Inn, Biltmore House, Winery, Gardens and Historic Farm Village; built Strategic Plan initiatives with senior executives and cultivated the growth of major new clientele from untapped markets.

Chicago, IL USA

Instrumental in developing overall hotel budget and all recruitment aspects of key management personnel; directly oversaw catering, marketing and sales activities and strategically operated to a positive profit margin; Researched and qualified all markets, capturing and building a diversified client base for hotel, including multiple Fortune 100 companies.

Miami, FL USA

Participated in extensive marketing and management training with both Meristar Hotels and Resorts, Inc. and Starwood Hotels and Resorts Worldwide, Inc., focusing on the National Corporate and Association Markets; Prepared and implemented monthly and quarterly revenue driven action plans, boosting the resort’s group business and surpassing both Group.

Master Of Business Administration (Mba), International Hospitality Management

Bachelor Of Arts (B.A.), English Language And Literature, Communications Concentration