Heather Keitges Email & Phone Number

Kansas City, Missouri, United States

• Product Promotions: Focused on promoting Novavax’ COVID-19 Vaccine and follow-on portfolio of transformational vaccine products to address the most pressing infectious diseases• Sales & Pull-Through Strategy Development: Developed, led, and executed sales and pull-through strategies to achieve territory objectives and increase market share• Strategic Partnership Management: Collaborated with key stakeholders including IDNs, Public Health Departments, Physician Buying Groups, KOLs, and National and Independent Retail customers to cultivate and nurture strategic partnerships to drive business growth • New Business: Secured new business throughout the territory in both public and private sectors while ensuring key stakeholder education and awareness of our products• Relationship Building: Explored and developed new relationships, while effectively maintaining existing relationships with key contacts and opinion leaders across a varied customer base• Customer Relationship Management: Employed interpersonal skills to cultivate robust customer relationships, optimizing engagement both in face-to-face interactions and virtual environments• Engagement: Demonstrated ability to persuade, engage, influence, and support customers throughout the promotional and sales process with excellent, clear communications and interpersonal skills while delivering clinical and operational information • External Market & Trends: Experienced with external market influencers and trends within assigned geography including State immunization policy, VFC, National and Independent Retail customers, KOLs, group purchasing organizations, channel partners, professional organizations & influential stakeholders• Analytics: Interpreted data analytics to assist with developing insights and next best action plans• Competitor Insights and Industry Analysis: Leveraged deep knowledge of the pharmaceutical and biopharmaceutical industry

Kansas City Metropolitan Area

• Strategic Management: Managed key Large Organized Customers, directed sales, contracts, negotiations, and reporting functions with a focus on optimizing partnerships and fueling revenue growth for Sanofi Pasteur• Revenue Growth: Led collaboration and coordination of cross-functional teams to strategically drive revenue growth within Targeted Health Systems• Partnership Cultivation: Nurtured strategic partnerships through impactful dialogue and aligning product offerings precisely with customer needs• Contract Development: Led an internal stakeholder team to develop new contract opportunities with Children’s Mercy, the largest pediatric network in Kansas City, resulting in potential new revenue exceeding $4M for Sanofi Pasteur• Product Launches & Training: Successfully launched three new products and created a Public Health training module that is now integral to new Key Account Manager (KAM) training• Exceptional Performance Improvement: Delivered substantial performance enhancements in a challenging territory, elevating attainment from 88% to 109% within the first year• Contract Negotiation: Negotiated and oversaw management of seven new Influenza contracts, resulting in $1.5M in annual sales, in addition to four full product portfolio contracts that exceeded $850K in annual sales

Kansas City Metropolitan Area

• Public Health Advocacy & Immunization Campaigns: Collaborated extensively with prominent Public Health Customers, State DOH, Health Departments, FQHCs, Immunization Coalitions, school nurse organizations, university health clinics, and Professional Organizations to design and execute impactful advocacy campaigns aimed at increasing immunization rates• Innovative Launch of High Dose Flu Vaccine: Led the successful launch of a new Flu vaccine tailored for patients aged 65+ across nine Veterans Affairs (VAs) in the territory resulting in a substantial $1M increase in revenue for Sanofi; Achieved milestone without VISN support or formulary recommendation, despite a price greater than current protocol• Strategic Partnership: Partnered with State Department of Health Immunization divisions to strategically combat anti-vaccine legislation and champion new school vaccine requirements, fostering a proactive approach towards public health initiatives• Adult Pertussis Campaign: Initiated and contributed to the development of an impactful Adult Pertussis Campaign in KS, aimed at preventing pertussis disease in newborns, resulting in the administration of an additional 30K doses of Sanofi Pasteur’s Adult pertussis vaccine, translating to $900K in revenue• New Product Launches: Demonstrated a history of success in launching multiple new products and effectively building markets for first-generation products, contributing to Sanofi Pasteur’s market expansion and growth • Sales Leadership: Collaborated closely with Division Sales Managers to drive public health pull-through sales efforts, developing targeted sales initiatives that consistently exceeded sales goals • Training: Played a pivotal role in facilitating training sessions for new Public Health Managers (PHMs) building a culture of continuous learning and development within the organization• Professional Growth: Mentored new PHMs, providing guidance and support to facilitate their professional growth and success

Kansas City, Missouri, United States

• Market Share Expansion: Increased Sanofi Pasteur’s market share while delivering exceptional client service to customers within the primary care sector, ensuring high satisfaction and retention rates• Innovative Sales Strategies: Pioneered targeted sales strategies that led to significant growth in Buy and Bill vaccine usage within the Kansas City and Springfield markets, resulting in substantial revenue increases • Consistent Quota Achievement: Consistently achieved 100% or more of assigned quotas, showcasing a track record of exceptional sales performance and exceeding expectations • Performance: Achieved remarkable results, surpassing quotas with an outstanding 107% in the first year and an impressive 142% in the second year, demonstrating exceptional sales acumen • Training: Played an integral role in Field Base Training during the 2001 sales force expansion, contributing to the development and success of new sales representatives • Mentorship: Assisted in SMART training classes, actively enhancing the selling skills and capabilities of new representatives, contributing to team success and overall performance improvement