Experienced Account Executive, demonstrating proficiency in internal and client-facing responsibilities. Skilled in confidently liaising with junior technical staff and collaborating with data teams to develop targeted e-marketing campaigns. Capable of scheduling production-level jobs with technical teams, ensuring timely delivery of data extracts and reports while adhering to company procedures.Client-facing expertise includes an understanding of the billing process, assisting account managers in collation tasks, and confidently engaging with client team members. Proven track record in implementing processes to optimise planning, build, and sign-off for streamlined multi-channel campaign production. Able to interpret reports and provide best practice advice for campaign testing and optimisation.Technical skills encompass high proficiency in HTML, developing templates, personalised, and dynamic HTML email builds. Comfortable using client ESPs such as Salesforce Marketing Cloud and Eloqua Marketing Automation for end-to-end email campaigns and competent in image manipulation tools like GIMP, Photoshop, and Fireworks. Proficient in Excel usage, including calculations and concatenations, with knowledge of data structures and database marketing practices, including the legalities around customer data.Driven by a self-learning ethos, actively engaging in webinars and independent learning plans. Regularly attending legal and marketing events for ongoing education, while also shadowing standard processes such as billing or budget collation for professional development.

Aspiring Junior Account Executive, equipped with a keen eye for detail and a solid foundation in technical skills. Proficient in communication, adept at engaging with both internal teams and clients on a daily basis. Skilled in HTML coding for template-based emails, with a working knowledge of targeted marketing strategies. Experienced in utilising Microsoft Office tools for efficient day-to-day operations. Capable of basic image manipulation using software like Photoshop or Fireworks. Eager to continue learning and grow in the role through directed mentorship from senior team members, supplemented by online courses and webinars. Ready to transition from shadowing to taking the lead in executing tasks and processes.

I spearheaded the creation of captivating visual displays that fostered customer engagement and encouraged increased sales volume and frequency. This entailed meticulously dressing and styling mannequins and visual merchandising (VM) displays for each launch, with a focus on timely updates and alignment with new product offerings. I also played a pivotal role in implementing both large and small format marketing initiatives where appropriate.Key Requirements:- Proficient styling skills adaptable to in-store visual elements and window displays.- Deep understanding of Visual Merchandising principles to enhance brand representation.- Proven track record of positively impacting store sales while controlling costs.- Demonstrated ability to execute tasks efficiently and accurately within set timelines.- Comprehensive knowledge of various customer shopping channels to optimise engagement.- Strong product knowledge spanning across the store's offerings and services.- Proficiency in digital tools and applications to enhance visual presentation.- Ability to identify customer needs and capitalise on selling opportunities effectively.

Carried-out various different tasks which involved planning, assisting and executing content shoots for clients, working on influencer campaigns and helping maintain the brand and their clients social media accounts.

Strived to achieve my own personal sales targets and KPI’s as well as supporting team members to do the same, while providing a radical customer experience. Focused on giving coaching and feedback to motivate and encourage all sales associates to provide a high and consistent level of service. Assisting with the day-to-day running of the business to ensure a pleasant working atmosphere and the sales goals are achieved. I was given the opportunity to undertake leadership responsibilities while coaching and motivating other team members to ensure a high and consistent level of service while meeting sales targets and KPI’s. I was able to build upon my leadership skills in a fast-paced environment.Key Requirements:- A can-do attitude, ready to coach, motivate and inspire team members- Passion for upholding an exceptional internal and external guest experience- Collaborative with others, yet able to self-motivate and direct- Committed to continuous learning with the ability to adapt and flex

Carried out retail duties while serving and selling lingerie with pride and personality with excellent product knowledge and communication skills. Worked with a team to become the driving force behind the service and selling revolution in M&S.

Required to pick great quality products for online customers while following correct processes and procedures. Working with a team to deliver great results to provide customers with a great online shopping experience. Gained extensive experience working as a team member in a fast-paced environment focused on delivering results to provide a great online shopping experience during a global pandemic. As a result, I was able to build upon my time-keeping skills to ensure I was reaching my target.

Critically examined the day-to-day workings of an organisation, identifying the different functions in the services relevant to my degree. Worked across numerous fashion departments such as menswear, fashion merchandising, visual merchandising, personal styling, and womenswear.

Fulfilled retail merchandising duties daily including showcasing and promoting the Nutmeg clothing range. Processed deliveries of stock items, replenishing stock, and putting out new lines on the shop floor. I was given the opportunity to work alone without supervision. I was able to take full ownership of my work and became very confident working independently while using my own initiative to find solutions.

Delivered a high level of service to implement the ultimate shopping experience for customers. Ensured the store was well stocked and a high level of store presentation was maintained. Required to use tills, attend fitting rooms, and communicate and assist customers with purchases whilst handling questions or complaints. Gained extensive experience in communicating with customers, using verbal methods, greeting, and engaging enthusiastically with customers, while dealing with queries and questions. As a result, I was able to build upon my current communication skills and gain further confidence as an individual.

Provided a high level of service for customers whilst undertaking retail tasks, operating tills to produce sales, returns, and orders. Would process deliveries and replenish stock and put out new lines on the shop floor whilst referring to merchandising guidelines.I was given the opportunity to undertake some supervisor responsibilities including visual merchandising tasks such as the planning and building of store displays which involved moving equipment and stock, arranging lighting, and creating signage, maximising commercial and artistic impact. I was able to demonstrate my visual design skills as a creative and innovative thinker.