• Responsible for managing a portfolio of accounts over $800M+ in Global Contingent/SOW/Direct Sourcing spend.• Industry verticals include: Medical Device, Healthcare, Retail, Manufacturing and Automotive.• Built and developed trusted partnership relationship at key stakeholder/executive level with clients. • Provided consultative input to help identify strategic initiatives and opportunities for improvement around supplier management, risk management, compliance, business processes and cost savings. • Conducted regular QBRs.• Utilized data, analytics and market intelligence to help drive key business decisions.• Helped drive visibility and program governance across all programs. • Partnered with VMS (IQN, Beeline, Fieldglass, VNDLY) and Implementation team to implement programs/system enhancements to other areas/countries of spend. • Partnered with Sales on RFPs. Included creation of case studies, as well as RFP responses. Attended sales meetings to discuss Operations.• Managed P&L for all accounts. • Negotiated MSA and Supplier contracts.• Coached/trained/mentored team of Program Directors/Managers.• Accomplishments include:o Customer Satisfaction: Average Net Promoter Score (NPS) for region in 2020 was 70.o Partnered with Sales and Implementations to launch 4 new programs and expand 5 programs.o Partnered with HR to roll out internal NPS survey. Formed committees around areas of opportunity.o Rolled out an internal operations audit to ensure that all programs are completing strategic initiatives (QBRs, MORs, Supplier Scorecards, Supplier Audits, SLA's/KPI's. etc.).o Formed a best practices training committee.

Note: IQNavigator sold their MSP business to GRI in August 2014 (therefore part of this role was performed while employed at IQNavigator).• Responsible for managing a portfolio of accounts over $600M+ in Contingent and SOW spend.• Industry verticals include: Medical Device, Healthcare, Manufacturing and Automotive.• Built and developed trusted partnership relationship at key stakeholder/executive level with clients. • Provided consultative input to help identify strategic initiatives and opportunities for improvement around supplier management, risk management, compliance, business processes and cost savings. • Conducted regular QBRs.• Utilized data, analytics and market intelligence to help drive key business decisions.• Helped drive visibility and program governance across all programs. • Partnered with VMS (IQN, Beeline, Fieldglass, VNDLY) and Implementation team to implement programs/system enhancements to other areas/countries of spend. • Partnered with Sales on RFPs. Included creation of case studies, as well as RFP responses. Attended sales meetings to discuss Operations. • Managed P&L for all accounts. • Negotiated MSA and Supplier contracts. • Coached/trained/mentored team of Program Directors/Managers. • Accomplishments include:o Portfolio growth from $300M to $600M.o Received Quest Diagnostics Supplier Excellence Award in 2015. Award went to 5 companies that were consistently showing Quality, Integrity, Innovation, Accountability, Collaboration and Leadership.o Received Supplier Excellence award from L Brands for companies support during peak season.

• Partnered with Implementation to roll out a new program to large Healthcare client. • Accountable for end-to-end service delivery to client. • Established and managed client program strategies by insuring client expectations were properly managed and the operational delivery team consistently delivered against these expectations. • Anticipated, responded to and resolved all operating challenges. • Created all client program documentation, business processes, best practices, including but not limited to Standard Operation Procedures, Business Reviews, and Reporting Strategy. • Partnered with client to develop and review program strategies and related performance measurement / management criteria and related plan designed to drive continuous improvement. • Actively helped identify and assisted in the development of program growth opportunities. • Coached/trained/mentored Sourcing Consultants and Program Managers.• Accomplishments include:o 60% reduction in Time-to-Fill averages o Improved supplier performance and satisfactiono 48% reduction in volume of suppliers o Invoice consolidation and on-time payments o Standardized buying processes and reportingo Continuous Cost Savings ($3.3M by year three)

• Developed client-specific training curriculum, materials and manuals for end-user roles of the system (i.e. Hiring Managers, Suppliers, Project Office).• Scheduled and delivered training using multiple methods (i.e. stand-up, internet, e-learning rooms). • Acted as a primary liaison between Customer training department and the project for developing a customized training plan. • Developed and communicated best practices for training. • Partnered closely with other departments (i.e. Implementation, Testing, Delivery, etc).• Accomplishments include:o Created a standardized checklist of items to be trained on for all new hireso Created a central repository of generic training materials used for new hireso Created sample baseline reports as a tool for all Project Officeso Created recorded training sessions that could be viewed by remote end-users.

• Responsible for the vendor management and hiring of all high-level contracting positions within Aventis DIA organization. Positions included Research and Development (clinical), Information Technology, and Corporate fields within the organization.• Determined core competencies and/or technical skills required for each position• Consistently communicated with hiring managers and vendors• Screened all resumes• Coordinated interviews and managed feedback process with hiring managers. • Negotiated rates with vendors• Maintained statistics of all open positions, fills, and terminations• Created operational guidelines• Conducted manager and vendor training• Coordinated On-boarding of new candidates • Trained new Staffing Specialists on software and best practices.

Recruited Information Management and Marketing candidates for permanent positions within Johnson & Johnson. Reduced agency cost and time to fill. Responsibilities:• Met with Hiring Managers/Recruiters to determine core competencies and/or technical skills required for each new position• Determined a sourcing strategy for each position received• Created qualifying questions for our pre-screening process• Sourced candidates from multiple databases, job boards, associations, career fairs. Used advanced recruiting tactics such as x-raying, spiders and robots for hard to fill positions• Evaluated prescreened/pre-qualified applicants' resumes before releasing suitable candidates to the Hiring Manager/Recruiter• Managed out-placement agencies• Scheduled/attended career fairs• Responsible for all communication with candidatesProjects that were accomplished while in this role are as follows:• Picked by leadership to help create a communication system to help increase department success rates in hard to recruit areas (such as Biostatisticians, SAS programmers)• Member of team that determined a quicker, more efficient Contract Meeting/Posting Process. This process used Six Sigma tactics to determine areas of improvement from receiving the requisition to the posting of the position on http://opportunities.jnj.com

Created and developed a new role within the recruiting department at Johnson & Johnson. Up to that point, company had outsourced their Internet postings and research projects. This role resulted in a more cost efficient and structured process. Responsibilities included:• Researched and documented Internet sites, job boards, associations to create a centralized Internet Sourcing Strategy• Coordinated all Internet postings and negotiated national agreements with sites (third party sites, job boards, professional associations, etc.)• Standardized an accurate posting procedures between Internet sites and Sourcers• Handled all communication with our vendors/agencies and maintained a searchable Agency Database (created in Access)• Accountant for department budget• Coordinated career fairs, travel arrangements, etcProjects that were accomplished while in this role are as follows:• Evaluated where fills were made the prior year to help determine quality and efficiency of databases/boards in an effort to develop a roadmap for the upcoming year• Managed the project to determine were all postings were going once up on http://opportunities.jnj.com. These postings wrapped to several job boards, determined when they wrapped how candidates applied once on different boards and were else the posting was going once on the third party board. Created a document outlining were all the postings were going and how candidates came in to our database• Worked with third party boards to determine how to get all positions available on their sites• Worked with Technology team to create an FTP update system

• Acted as a liaison between hiring companies and recruiters, handled accounts/HR issues when staffing/account managers were not present• Coordinated all interviews, drug and background screens• Conducted all reference checks• Created Internet postings for all open positions• Assisted candidate screening process by making initial prescreening calls• Conducted employee registration process (confirmation letters, registration, benefits)• Assisted recruiters in editing/reformatting resumes• Maintained company's general email box by distributed/circulated all incoming resumes• Coordinated Job FairsProjects that were accomplished while in this role are as follows:• Analyzed current employee benefit package along with proposed new package that was being handled down from corporate. Determined cost efficiency. Determined VOC (Voice of the Customer) through a mailed out survey to Kelly contractors. Recommended that we remained with current benefit policy for as long as possible• Created and maintained a centralized direction database for all client companies• Completed the Quality-training program offered by Kelly Corporate. Office made it to the Bronze level that year