Heather Kouns Tmp, Fep Email & Phone Number

North Little Rock, Ar, Us

As the Vice President of Strategic Sales, I serve in a senior leadership role responsible for driving the strategic direction and execution of sales initiatives to promote North Little Rock as a premier destination for tourists, meetings, groups, sports, foodies, RVers, and events. I work closely with the marketing team to develop and execute integrated marketing campaigns that support sales objectives and drive revenue growth by identifying and securing new business opportunities, expanding existing accounts, and maximizing sales of tourism products and services. This role involves developing and implementing sales strategies, building and nurturing relationships with key stakeholders, and leading a high-performing sales team to achieve revenue targets and enhance the economic impact of tourism in the region.

North Little Rock, Ar, Us

Enhance and develop the hospitality experience for guests and residents. Optimizes relationships to increase engagement with the hospitality industry. Solicitation of new and reoccurring business while generating leads to increasing local revenue through lodging and restaurant sales. Supervising the Downtown Riverside RV Park and project staff. Overseeing tourism development through projects such as culinary branding. Develop and manages strategic plans to reach goals in each of my areas of responsibility.

North Little Rock, Ar, Us

I am the project lead for the culinary initiative Setting the Table. Under this program, we have identified areas of focus to aggregate and cooperate to create a culinary destination in the city of North Little Rock. I manage the only Urban RV park located on the Arkansas River and a significant project to update and reinvigorate the property.

Us

Working at the Bentonville Community Center. I assist in teaching the Lifeguard/CPR/ First Aid/ AED under the American Red Cross course for the aquatics department. I lead the Babysitting course for the city to teach youths the skills and knowledge required to be a safe and effective care taker.

Bentonville, Ar, Us

Manage inventory projects and resolve any project-blocks or customer conflicts. Direct dispatch operations in an efficient, time sensitive manner. Design project briefs to communicate required parameters and legal regulations. Prepare accurate invoices and account audits through extracting and retrieving data. Schedule team coverage to ensure company's best operations standards. Oversee payroll process and onboarding requirements. Effectively collaborated with internal team, cross-functional team, and external parties in a rapidly growing environment. Consistently demonstrated strong attention to detail and ability to multitask within fast-paced, high-pressure work environment.

New York, New York, Us

Scheduled and coordinated regular recreational meetings to ensure successful events. Established roadmaps for event planning projects and directed vendor coordination. Acted as a point of contact for guest and resolved issues. Evaluated individual employee performance, determining improvement and training needs and advancement requirements. Executed purchasing and inventory control for aquatic supplies and guest materials.Gained experience with high volume pool/recreation facility.Displayed excellent communication skills, oral and written.Exhibited strong organizational, planning, time management, and follow-through skills.

Saipan, Mp, Us

Administered children’s program to experience fun and educational activities. Led and trained employees on daily operations, emergence protocol, and best practices. Ensured quality and success of planned activity schedule by effective supervision of operations. Coordinated various activities, including game nights, swim lessons, and beach activities. Provided a safe, clean, and organized childcare area.Proven ability to work on own initiative as well as part of a team.

Saipan, Mp, Us

As a Clubmates at PIC I am required to be more than just a lifeguard.I have the knowledge to teach and lead all the different activities offered at the resort such as archery, water aerobics, and flow rider. I interact with the guest daily through interactions at different points of day provides opportune moment to build customer relationships. It is my responsibility to insure that the guest have a unique and enjoyable stay at the Pacific Islands Club Saipan.

Chicago, Il, Us

Inspected facility daily and reported unsafe conditions. Scheduled all group and private lessons and enforced pool rules and state health and safety laws. Monitored and supervised the swimming pool, pool area, locker rooms, and hallways. Assisted in the overall retention and satisfaction of members through appropriate customer service. Maintained positive and cheerful attitude with staff, parents, and children.Proficient in reacting quickly and performing lifesaving and first aid techniques in emergencies. Possess ability to properly use emergency equipment including rescue tube, rescue board, and CPR mask.