Heather L. is a Product Leader | Healthcare Innovation at Oak Street Health. She is proficient in Mandarin. Colleagues describe her as "Heather is an exceptional product management leader. With a keen eye on the bigger picture, and an innate ability for driving projects to completion, she successfully leads cross-functional teams to exceed client expectations. I had the pleasure of working closely with Heather, and her mentorship and training during my onboarding was invaluable and accelerated my learning curve significantly. She impressively breaks down complex challenges into actionable steps, ensuring teams can achieve their OKRs and she always makes herself available to lend a helping hand. Any team would be fortunate to have her as a leader.", "I had the pleasure of working with Heather on a major initiative to enhance our Specialty mail pharmacy processes as well as support the overall implementation of a new Specialty prescription processing system. Heather takes a methodical approach utilizing data to test hypotheses and draw conclusions for continuous improvement. She is highly adaptable as shown by her ability to collaborate with the change management team, outside her normal role, to ensure the smooth transition to the new processing platform. Heather takes time to reflect on her abilities and seek ways to improve her opportunities while maximizing her strengths. She has a passion in what she does and can work independently or within a team well. Heather has leadership qualities and the personality to drive results while developing her team. I enjoyed working with Heather and, I would gladly do so again if the opportunity presented itself.", and "As the former Associate Dean and Director of Multicultural Affairs I had the opportunity to interact with a wide array of students. Heather Liu, stood out as a student leader. Heather grew into her leadership ability and provided guidance to her classmates as a Resident Advisor and as President of the Ralph Bunche Scholars she revitalized and expanded the program. Heather is focused, disciplined, smart and most importantly, able to get along with people. I highly recommend her for any endeavor she chooses to pursue because I am confident she will give 110%."