Heather Brady Email & Phone Number

Remote

• Concur Travel and Expense System Administration – Responsible for administering the Concur system for >3,000 userso Developed custom reporting to focus efforts on high risk compliance areaso Identified opportunities to simply and streamline system processes to enhance the user experience and to enforce compliance with policy o Developed training manual and led training sessions to ensure positive user experience and compliance with policy• Corporate Card Administration –… Show more • Concur Travel and Expense System Administration – Responsible for administering the Concur system for >3,000 userso Developed custom reporting to focus efforts on high risk compliance areaso Identified opportunities to simply and streamline system processes to enhance the user experience and to enforce compliance with policy o Developed training manual and led training sessions to ensure positive user experience and compliance with policy• Corporate Card Administration – Managed corporate card program with >6,000 cardholder and >$150M in annual spend o Developed monitoring process to reduce card payment delinquencies by 35%o Drove policy compliance which increased card usage by 40% and resulted in a 30% increase in the company card vendor rebateo Led purchase card rollout across 68 locations, including training and ongoing support which resulted in reduction in 20% volume of checks issued and ap processing. o Maintained relationships with key vendor contacts and ensured compliance with key contract elements• Expense Reimbursement Audit and Analytics – Led ongoing expense reimbursement auditing activities to ensure compliance with policyo Collaborated with Internal Audit Department to develop a data analytics focused audit process resulting in 20% in cost avoidance/savings annuallyo Primary approver for all out of policy travel exceptions; this can include evenings, weekends, and holidays for time critical situations. o Coordinated with Finance/Internal Audit, Procurement and Legal/Compliance to enhance the expense reimbursement policy Show less

Phoenix, Arizona Area

• AP Process Team Leader – Led team of 13 AP professionals responsible for processing invoices for paymento Improved team productivity by 25% by removing nonvalue added work allowing the team to focus more on impactful items which increased processing quality by 15%• Department Metrics and Communication – Developed communication approach for key stakeholderso Developed and managed daily, weekly, and monthly KPIs feeding into the executive scorecard looking at cost, quality, and… Show more • AP Process Team Leader – Led team of 13 AP professionals responsible for processing invoices for paymento Improved team productivity by 25% by removing nonvalue added work allowing the team to focus more on impactful items which increased processing quality by 15%• Department Metrics and Communication – Developed communication approach for key stakeholderso Developed and managed daily, weekly, and monthly KPIs feeding into the executive scorecard looking at cost, quality, and speed for all processeso Communicated department trends and pointing out areas for improvement with senior leadershipo Collaborated with outside departments across the organization to achieve a great customer experience while adhering to contractual obligations Show less

Tempe Arizona

• National Contract Team Lead – Led a team of 12 National Contract Coordinators, which supported some of the largest customer accountso Supported management by setting goals, measuring performance, reporting status, developing personnel, and promoting team cohesiono Provided expert guidance for procedures, calculations, and technical inquiries• Contract Pricing Audit and Analysis – Performed research and root cause analysis of pricing issues, collaborated with Sales team to… Show more • National Contract Team Lead – Led a team of 12 National Contract Coordinators, which supported some of the largest customer accountso Supported management by setting goals, measuring performance, reporting status, developing personnel, and promoting team cohesiono Provided expert guidance for procedures, calculations, and technical inquiries• Contract Pricing Audit and Analysis – Performed research and root cause analysis of pricing issues, collaborated with Sales team to propose pricing structure improvements, suggest opportunities for contract re-negotiationo Compiled with monthly pricing audits with calculations of credits or debits due if applicableo Performed ad hoc audits of pricing and markup/margin structure and set up and audit price governing contracts Show less

Phoenix, Arizona Area

• Interpreted, reviewed, and analyzed the customer pricing and vendor contracts per contractual agreements negotiated.• Performed customer pricing audits and various ad hoc audits to meet business needs using Data Warehouse information and working in close collaboration with Contract Coordinators, Procurement, Logistics, Sales, Margin Management, Product Information Management, and Accounting departments, on both National and Local levels• Performed calculations of credits or debits due… Show more • Interpreted, reviewed, and analyzed the customer pricing and vendor contracts per contractual agreements negotiated.• Performed customer pricing audits and various ad hoc audits to meet business needs using Data Warehouse information and working in close collaboration with Contract Coordinators, Procurement, Logistics, Sales, Margin Management, Product Information Management, and Accounting departments, on both National and Local levels• Performed calculations of credits or debits due if applicable• Participated in business process improvement activities• Provided coaching and support to Contract Coordinators Show less

Greenville, South Carolina Area

• Input and maintained customer pricing and vendor contracts• Assisted in quantitative and qualitative analysis of pricing activities and sales outcomes by ensuring accurate pricing and timely maintenance of data.• Assisted with training new employees• Participated in projects to analyze and prevent pricing issues and develop new procedures, including those that required collaboration with IT department and providing feedback from the • Customer pricing… Show more • Input and maintained customer pricing and vendor contracts• Assisted in quantitative and qualitative analysis of pricing activities and sales outcomes by ensuring accurate pricing and timely maintenance of data.• Assisted with training new employees• Participated in projects to analyze and prevent pricing issues and develop new procedures, including those that required collaboration with IT department and providing feedback from the • Customer pricing standpoint• Outstanding pricing accuracy Show less

Greenville, South Carolina Area

• Assistant to Engineering Manager and Environmental Manager. Maintained environmental calendar, safety/environmental records to ensure warehouse stays within OSHA/EPA/FDA regulations. • Developed and implemented Preventative Maintenance program on location equipment. • Tracked all non-Compliance issues and worked directly with Environmental Manager to create processes to ensure proper safety regulations were followed through.

Greenville, South Carolina Area

• Maintained inventory levels of products on current production jobs. Coordinated with vendors to set up and receive appropriate delivery dates. • Conducted weekly inventory counts to ensure smooth productivity.• Daily entering of employee timecards for appropriate cost allocations to specific jobs and calculating reporting to map daily efficiency.

Rochester, New York Area

• Maintained inventory levels of products on current production jobs. Coordinated with vendors to set up and receive appropriate delivery dates. • Conducted weekly inventory counts to ensure smooth productivity.• Daily entering of employee timecards for appropriate cost allocations to specific jobs and calculating reporting to map daily efficiency.