Management and accountability for professional employees and/or supervisorsSet team direction, resolve issues and provide guidance to members of teamAdapts departmental plans and priorities to address business and operational challengesMake product, service or process decisions impacting multiple groups of employees and/or customers (internal or external).Lead multiple complex projects simultaneously while demonstrating strong leadership and coordination with internal and… Show more Management and accountability for professional employees and/or supervisorsSet team direction, resolve issues and provide guidance to members of teamAdapts departmental plans and priorities to address business and operational challengesMake product, service or process decisions impacting multiple groups of employees and/or customers (internal or external).Lead multiple complex projects simultaneously while demonstrating strong leadership and coordination with internal and external partners.Interpret and analyze data to create a story with trends and identify improvement opportunities.Oversee the development, testing, and deployment of reporting, projects, and automation using PLSQL, SAS, MSSQL, SSRS, SSIS, Tableau.Develop, test, and deploy standard and ad hoc reporting using PLSQL, SAS, MSSQL, SSRS as needed. Show less

Develop, test, and deploy standard and ad hoc reporting using PLSQL, SAS, MSSQL, SSRSCreate and maintain automation processes for recurring reporting or file intake requestsMentor other team members in methodologies, processes, and skill trainingMeet with internal and external customers to determine requirements for new report requests

Develop, test, and deploy standard and ad hoc reporting using PLSQL, SASComplete auto enrollment file processing, comparison files, and report generationMaintain and update Share Point access and formsDevelop, test, and complete Connector Model file processing and reporting

Collaborate with internal and external customers to implement automated enrollment processesPresent, test, and implement new enrollment files utilizing proprietary, 834-5010, or XTool layoutsRequest, test, and maintain FTP connections including FTP, SFTP, FTP with PGP, and HTTPS formatsCreate and maintain EETT and EEMS profiles for automated electronic filesInitiate and present processing training calls with internal and external customers

Research, solution, and implement solutions to escalated member issues Work with CTM team and customer to resolve and prevent identified issuesMaintain Compliance with HIPAA, CMS Regulations, and company policies

Position responsible for initial and ongoing assessment of the client. Position also required documentation of actions taken, medication administration, and adhering to plan of care. Updates in plan of care to be communicated and confirmed with physicians and home office.