Responsible for daily operations, business development, and staff performance for a leading national distributor of hearing aids. HearUSA Hearing Care Network has nearly 2,000 hearing care providers throughout the United States. Formerly known as National Ear Care Plan, the network has delivered quality hearing care benefits and programs to millions of Americans since 1989.• Responsible for day-to-day operations, and achieving revenue budget of $10 million dollars.• Manage 8 direct reports and 2,000 independent contractors.• Direct and oversee Network development, contract performance, marketing, national expansion, and sales.• Manage over 200 accounts with leading insurance health plans, unions, employer groups, benefit sponsors, and subscriber organizations, such as Ford, GM, Kaiser, Humana, Wellcare, BCBS, VCP, VFW, AARP. • Prepare and analyze reports, for financial and key performance indicators to maximize efficiency and profitability.

•Manage all facets of home care, supplemental staffing and skilled health care services for Palm Beach County (on call 24/7).•Direct vendor / contractor relations, sales and business development, human resources, contracts, risk, accounts receivable, accounts payable and payroll. •Work closely with key accounts to drive revenue and client satisfaction.•Responsible for compliance of all regulaory, insurance, program and company protocols and guidelines.•Manage disbursement processes and protocols to maintain and improve A/P and A/R (orders filled vs. billed) optimizing margins while increasing operational cash flow.•Lead new customer service protocols that improve quality assurance, and response times and optimize case load management. •Manage caregiver registration and recruitment process and database maintenance.

•Provided executive team and field operations with actionable business intelligence through reporting and statistical analysis including: due diligence, sales, finance, budgets and forecasting. •Responsibled for all compliance, risk management and insurance programs including state and federal regulatory certification. •Led all contract management, negotiation and performance evaluations. •Managed all credentialing, licensure and accreditation functions. •Performed due diligence for financial evaluation, auditing, M&A, RFPs, RFQs, and sales activities. •Monitored and educated staff with corporate compliance programs, policies and procedures

Responsible for performance of all contracts, licensure and compliance related aspects for a rapidly growing healthcare organization that provides Physician House Calls, Mobile Diagnostics, Home Health Services, Private Duty and Rehabilitation Therapy throughout 5 states with 24 offices and over 1700 employees.

Managed, trained and directed branch office personnel at 13 branch offices throughout the eastern United States for Careers USA, Inc. a national staffing company headquartered in Boca Raton, Florida. - Reported directly to CEO and president of the company. - Brought in fortune 100 accounts such as Xerox and Dupont.- Supervised and ensured the efficiency of all daily sales and business operations at each branch location.-Analyzed and tracked all operations / sales activities.- Computed statistical information and comparison reports to track branch offices’ progress and profitability.- Negotiated and executed contracts with vendors and clients.