Heather Larson Email & Phone Number

Alpharetta, GA, US

• Responsible for daily operations, business development, and staff performance for a leading national distributor of hearing aids. HearUSA Hearing Care Network has nearly 2,000 hearing care providers throughout the.
• Responsible for day-to-day operations, and achieving revenue budget of $10 million dollars.
• Manage 8 direct reports and 2,000 independent contractors.
• Direct and oversee Network development, contract performance, marketing, national expansion, and sales.
• Manage over 200 accounts with leading insurance health plans, unions, employer groups, benefit sponsors, and subscriber organizations, such as Ford, GM, Kaiser, Humana, Wellcare, BCBS, VCP, VFW, AARP.
• Prepare and analyze reports, for financial and key performance indicators to maximize efficiency and profitability.

• Manage all facets of home care, supplemental staffing and skilled health care services for Palm Beach County (on call 24/7).
• Direct vendor / contractor relations, sales and business development, human resources, contracts, risk, accounts receivable, accounts payable and payroll.
• Work closely with key accounts to drive revenue and client satisfaction.
• Responsible for compliance of all regulaory, insurance, program and company protocols and guidelines.
• Manage disbursement processes and protocols to maintain and improve A/P and A/R (orders filled vs. billed) optimizing margins while increasing operational cash flow.
• Lead new customer service protocols that improve quality assurance, and response times and optimize case load management.

• Provided executive team and field operations with actionable business intelligence through reporting and statistical analysis including: due diligence, sales, finance, budgets and forecasting.
• Responsibled for all compliance, risk management and insurance programs including state and federal regulatory certification.
• Led all contract management, negotiation and performance evaluations.
• Managed all credentialing, licensure and accreditation functions.
• Performed due diligence for financial evaluation, auditing, M&A, RFPs, RFQs, and sales activities.
• Monitored and educated staff with corporate compliance programs, policies and procedures

Responsible for performance of all contracts, licensure and compliance related aspects for a rapidly growing healthcare organization that provides Physician House Calls, Mobile Diagnostics, Home Health Services, Private Duty and Rehabilitation Therapy throughout 5 states with 24 offices and over 1700 employees.

Managed, trained and directed branch office personnel at 13 branch offices throughout the eastern United States for Careers USA, Inc. a national staffing company headquartered in Boca Raton, Florida. - Reported directly to CEO and president of the company. - Brought in fortune 100 accounts such as Xerox and Dupont.- Supervised and ensured the efficiency of.

Bs, Economics & Business Finance

Education record