Heather Laue Email and Phone Number

Strategically coach and consult with Executives, Directors and Managers to find the most appropriate solutions to meet business needs. Responsible for effective deployment of HR programs/policies/practices and serve as an employee advocate. Work directly with management regarding change initiatives, performance decisions/actions, talent management & development, retention & engagement, employee communication, diversity and various other HR programs in support of achieving business goals.

Talent Manager for the following programs:Technology Leadership ProgramThis program is designed to recruit highly talented, innovative and motivated Masters Degree candidates from top universities and technical programs. Program members will bring strategic leadership, acute awareness of emerging technology and incredible energy and enthusiasm to lead the strategic efforts of the company. Program members will manage high-priority and high-potential initiatives from inception to execution across our Information Technology Businesses. Additionally, the program provides a cohort experience of professional development through various activities, Executive sponsorship by the CIO and Senior Vice President, unique mentorship opportunities and leadership discussions.This program provides unique career opportunities and exposure to the operational and strategic challenges facing the retail industry, Sears Holdings and the Information Technology Business. Members are hired as 'cohorts' and are champions of innovation initiatives, entrepreneurial thinkers and catalysts of change. The goal is to infuse Sears Holdings and the Information Technology Businesses with innovative talent and to develop those talented individuals into future technology and business leaders.Business Analyst ProgramMembers of the Business Analyst Program are matched into a Business Unit that focuses on a finance, online, brand or marketing project-based role. Additionally, program associates will supplement professional development through various activities, leadership discussions and mentoring. Program associates are responsible for developing insights from data and translating those insights into initiatives that drive business impact for Sears Holdings Corporation.This program enables associates to receive an expecation of both value creation and rapid impact, real-time application of value-creation to business, unique career development and exceptional networking opportunities

Recruited to help support the HR Manager for Appliance Builder Distributor (ABD) and Home Appliance Operations. Perform weekly payroll processing for hourly associates. Ensure associates adhere to SHC and Local Policies. Partner with Div. General Manager in business analysis and decisions. Assist in supporting business operations with the planning and execution of initiatives and/or events. Key Results:Implemented process improvements to drastically improve the payroll process, saving time and reducing the amount of unnecessary last minute correction forms from the field. Successfully partnered with the internal corporate HR team to streamline the payroll process.Improved quality control process ensuring associate commission earnings were correct.Engaged with managers and associates to improve each subsidiaries compliance standing resulting in one of highest completion rates in SHC.Improved associate engagement by increased communication to the field.Partnered with different SHC businesses to host a job fair for a closing subsidiary.Partnered with BrassRing Support team to fully transition business to digital On-Boarding.Partnered with hiring managers to fill vacant roles in the field utilizing BrassRing, determining necessity of open positions based on posting length and business analysis.Coaches and supports business managers in associate selection, retention and performance.Partnered with General Managers to evaluate associate performance and career development.Partnered with field management during investigations and coached on necessary disciplinary actions.Increased communication to business resulting in higher completion percentages for company initiatives.Promote a teamwork/open-door environment conducive to positive dialogue across the organization.Diagnoses HR issues within the business and recommends strategies for resolution.

Hired as an Executive Assistant supporting the President, Vice President and three senior level managers. I was quickly promoted to a Project Coordinator and again to an Engineering Technician. Successfully partnered with multiple clients to design site plans, including site layout, utilities and grading.Key Results:Built strong working relationships with clients such as developers, government agencies and private investors increasing client retention.Mastered computer software to aid in site development plans and decrease waiting time during revisions.Sole designer for multi-phased subdivision from preliminary engineering to final as-builts. Mentored new hires and was the “go-to” person when help was needed.Coordinated with sub-contractors to ensure projects stayed on track and deadlines were met.Prepared Cost Estimates and worked with banking facilities to prepare Letters of Credit.Built stronger inter-office relationships by planning company outings and parties.Reduces overhead costs by researching different suppliers.

Recruited to teach the Introduction to AutoCAD class for Spring Semester of 2007. Provided lecture and hands on learning. Administered quizzes, exams and finals.Key Results:Developed course lesson plan to include projects and group activities.Provided in-depth lecture to showcase AutoCAD software features, including short cuts and problem solving skills.Fostered an interactive open door environment and provided weekend office hours for anyone seeking additional help with lessons and/or projects.Administered weekly quizzes to monitor student progress and understanding of material.Conducted mid-term and final exams.