-Accountable for recruiting, hiring, training, and performance feedback for a staff of 275 with a team of 9 directly reporting managers-Drove results for budget expectations for sales, payroll, COGS, and miscellaneous expenses for total unit with $88M in annual sales and $1.6M in inventory-Regularly conduct investigations concerning harassment, pilferage, falsification of company documents, and general misconduct from statement to resolution. Conducted individualized performance… Show more -Accountable for recruiting, hiring, training, and performance feedback for a staff of 275 with a team of 9 directly reporting managers-Drove results for budget expectations for sales, payroll, COGS, and miscellaneous expenses for total unit with $88M in annual sales and $1.6M in inventory-Regularly conduct investigations concerning harassment, pilferage, falsification of company documents, and general misconduct from statement to resolution. Conducted individualized performance feedback and progressive discipline for managers and employees.-Conducted weekly meetings and performed presentations for groups of 15-30 to review current financial reporting, plan merchandising and selling activity, share company initiatives, and develop future strategy statements.-Led leadership development courses and one-on-one performance feedback, assisting 18 employees to promotions into leadership positions with the company including shift leader, management, and director level positions in the last year. Show less

-Managed staff of 200 employees, taught leadership courses, led meetings, conducted presentations, and governed branding and marketing through signage, public relations, and social media accounts, including Instagram and Twitter-Shepherded operations, strategies, talent acquisition, development, and retention, inventory controls, education, and mentoring programs.-Lead a $1.5M remodel working with contractors, vendors, and city officials. Coordinated media outlet interactions upon… Show more -Managed staff of 200 employees, taught leadership courses, led meetings, conducted presentations, and governed branding and marketing through signage, public relations, and social media accounts, including Instagram and Twitter-Shepherded operations, strategies, talent acquisition, development, and retention, inventory controls, education, and mentoring programs.-Lead a $1.5M remodel working with contractors, vendors, and city officials. Coordinated media outlet interactions upon completion with local news, local food producers, and Texas Department of Agriculture. Show less

-Coached and developed a team of 90 managers, shift leads, cashiers and baggers to provide excellent customer service in an efficient and accurate checkout experience. -Led operations for recruiting, training, scheduling, on-going education, and performance while minimizing shrink and creating a positive morale.

-Changed processes in multiple underperforming Bakery Departments. Shifting the Elgin Bakery from a 22% loss to a positive 3.5% profitability in one full quarter by maximizing in stocks, remerchandising and reducing labor costs. Reeducated all employees of the Bastrop Bakery to ensure proper Food Safety and USDA regulations were properly followed, improving local health department scores to 100%.-Ran operations for a production department while managing hiring and training, payroll costs,… Show more -Changed processes in multiple underperforming Bakery Departments. Shifting the Elgin Bakery from a 22% loss to a positive 3.5% profitability in one full quarter by maximizing in stocks, remerchandising and reducing labor costs. Reeducated all employees of the Bastrop Bakery to ensure proper Food Safety and USDA regulations were properly followed, improving local health department scores to 100%.-Ran operations for a production department while managing hiring and training, payroll costs, shrink, merchandising, quality assurance, regulatory practices and financial results. Show less

• Ran operations for front of house, including customer service, scheduling, training, hiring and expense management.