Heather Liencres Email & Phone Number

Owner/Operator, offering fun, engaging programs including- Pickleball clinics and private lessons- Private, semi-private personal training and small group boot camps- CPR/AED/First Aid instruction & certification- Customized fitness retreats- Pickleball tournament organization- Private pickleball event coordination

San Francisco, California, Us

Collaborate with clients to create individualized, highly effective training and workout programs to improve fitness, mobility, and function

San Francisco, California, Us

COACHING*Facilitate adult pickleball clinics using adult learning-style techniques to create a fun, community-based experience at various YMCA branchesCOORDINATOR FOR PROGRAM LAUNCHES*Complete pickleball program implementation at 6 YCMA branches including--Fostering collaboration and support to Healthy Living Directors at branch sites for a successful launch-Interdepartmental collaboration to create engaging collateral, email copy, and signage for maximum visibility-Facilitating staff training and education for proper program operations-Introduction to pickleball and health benefits it offers through six-week clinic series-Transfer of program to branch operations personnel

San Francisco, California, Us

Led Member Services department of 15 staff in day-to-day operations at Marin YMCA with 4,500 membersStrategically rebuilt YMCA programming across the association through/after pandemic with collaborative exchange amongst peer colleagues from branches across the organizationWorked collaboratively with both Wellness and Aquatics Directors to deliver in-demand member programming, with increased adult classes, swim lessons, pickleball, and Y Kids hoursManaged annual budget and forecastEnsured proper maintenance, cleanliness, and operations of branch through open collaboration with Regional Facilities Director, onsite maintenance and janitorial staffLed the successful launch of pickleball at the Marin Y, leading to increased membership and retentionEngage new and current members by coaching weekly pickleball clinicsManaged the re-opening of onsite childcare (Y Kids), serving our most important members

San Francisco, California, Us

Coaching pickleball private lessons and clinics, drills, strategy, and gameplay, all over Marin County

Pecherskyi Raion, Kyiv City, Ua

Using Adult Learning Theory, I create unique, fun, and engaging pickleball clinics and classes for beginner and intermediate play in Sausalito/Marin City's Golden Gate Village Location

Restaurant ReviewsIncentive Travel ProposalsVenue Sales ProposalsStaff BiosWebsite Content Creator

San Rafael, Ca, Us

Successfully drove catering revenue through complete $20M hotel renovation, exceeding hotel expectationsWorked cohesively with Sales & Catering Team, and other departments to execute seamless events for up to 400 guests.

San Anselmo, California, Us

Creative - * Designed department logo, all print marketing materials, and creative content for seminaryevents.com* Social Media ManagerOperations - * Restructured Events Department by successfully establishing new policies and procedures to maximize property rental revenue* Uncovered lost revenue opportunities by successfully advocating and managing facility upgrades for unused meeting spaces and lodging facilities* Hired, scheduled, and managed hourly staff, vendors, and contractors* Contributed to department growth from one staff member to five full-time members, with overall revenue increase of 500% in 11 years* Managed department budget, increasing profit margin by 20% in 4 years.

San Francisco, California, Us

Achieved 126% of $6M annual sales quota in first year and won incentive sales tripPartnered with National Sales team members to bring in new businessNurtured existing client relationships through targeted incentives and consistent follow-up

Directed Research and Development department team to develop customized proposals on unique tours and events for Fortune 500 clients meeting in the Bay Area for 20-5000 guestsMember of leadership team responsible for fueling overall company growth to become a top competitor in the industrySuccessfully managed budgets, purchasing, vendor contract negotiations, venue managementCreated and customized a “Mountain Climbing” themed corporate gala on Treasure Island for 5,000 guests, complete with tenting, transportation, HVAC system, thematic decor and entertainment, full food and beverage catering, and headline entertainmentFirst corporate event planner to close down Waverly Place in San Francisco’s Chinatown for a customized and unprecedented “Chinese New Year” themed incentive gala for 250 guests who were taken on a brief tour of San Francisco on motorized Cable Cars with blankets and beers on board. Guests were greeted by Chinese Lion Dancers, full-service, interactive food stations, Chinese Acrobats, Tai Chi performers, Tarot Card readers and a grand finale of small fireworks to end the night

Bachelor'S Degree, Hospitality Administration/Management

Diploma Graduated 7Th In My Class, General Education