Heather Link

Heather Link Email and Phone Number

Sr. Director, HR Technology at Inspire Brands @ First American
Cape Coral, FL, US
Heather Link's Location
Cape Coral, Florida, United States, United States
About Heather Link

Strategic and results orientated human resources leader with a proven track record in managing large technology projects and process improvement initiatives. Over 20 years of comprehensive experience in HRIS with extensive knowledge in HR Data and Analysis. Recognized as an effective people leader with a results-oriented approach and the ability to influence at all levels to achieve results that align with business strategy. Professional strengths include:- Vendor Management - Project Management- Change Management - Process Improvement through Lean Methodologies- System Analysis and Integration- P&L/Budget Management- Data Mining in Complex HR Systems- HR Metrics & AnalysisSystems Experience Includes (but not limited to):- Workday- Ultimate Software- SuccessFactors - SAP 3.1H, 4.6B, 4.6C- PeopleSoft 8.9, 9.1- PeopleSoft Talent Acquisition Manager- PeopleSoft Absence Management- PeopleSoft Employee Self Service- PeopleSoft Enterprise Learning Management- Kenexa BrassRing- Remedy – Incident Tracking- ServiceNowSpecialties: Strategic Leadership, Effective Communicator, Project and People Management, Process Reengineering, Lean Methodology, Systems Development and Delivery and Strong Problem Solving

Heather Link's Current Company Details
First American

First American

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Sr. Director, HR Technology at Inspire Brands
Cape Coral, FL, US
Heather Link Work Experience Details
  • First American
    First American
    Cape Coral, Fl, Us
  • Inspire Brands
    Senior Director, Hris/Hr Operations
    Inspire Brands Feb 2018 - Present
    Atlanta, Georgia, Us
  • Buffalo Wild Wings
    Director, Hris/Hr Talent Analytics/Payroll & Hr Service Center
    Buffalo Wild Wings Jan 2013 - Feb 2018
    Atlanta, Georgia, Us
  • Buffalo Wild Wings
    Manager, Hris/Hr Talent Analytics/Hr Service Center
    Buffalo Wild Wings Mar 2012 - Jan 2013
    Atlanta, Georgia, Us
  • C.H. Robinson Worldwide Inc.
    Manager Hr Systems & Operations
    C.H. Robinson Worldwide Inc. Jan 2007 - Jan 2012
    Eden Prairie, Minnesota, Us
    • Set the vision for an HRIS and HR Service Center function and took this from concept to a fully functional, high performing team providing company-wide support on HR systems and employee/manager support related to a wide range of HR questions• Provided leadership and personal development guidance to a direct team of 9 and more broadly to an HR team of 50+• Accountable for assessing, researching and recommending HRIS/HRMS technologies and trends to determine and implement the best products to support Human Resource needs for the organization• Responsible for system integration with PeopleSoft, including leveraging IT solutions to implement an onboarding and employee exit tool with integrated workflow and dynamic notifications (replacement for PeopleSoft’s Manager Self Service)• Led the efforts of HRIS/HRMS and HRIT teams through the implementation of PeopleSoft’s Enterprise Learning Management 9.1, providing guidance as a project sponsor• Led HR through several domestic and international acquisitions, including coordination of data mapping, system set up, employee orientation and ongoing support• Participated in developing the HR Strategic plan, as part of the HR Leadership Team• Collaborated with and provided decision support to the executive team around human capital metrics driving business decisions
  • C.H. Robinson Worldwide Inc.
    Hris Analyst
    C.H. Robinson Worldwide Inc. Jan 2006 - Jan 2007
    Eden Prairie, Minnesota, Us
    • Liaison between HR and IT for system implementations and modifications• Defined, built, analyzed and delivered annual retention analysis, quarterly hire and exit analysis and numerous ad-hoc reports and metrics to HR leaders and executive team• Project manager and business analyst for implementing global (non North America) personnel and job information within PeopleSoft for 1,200 employees, including consulting with global HR liaisons on new system processes and reporting• Functional and business analyst for implementation of PeopleSoft’s Absence Management and Time & Labor modules• Ownership of process documentation for all HR functions, including workflow and standard operating procedure documentation and review for efficiencies and removal of non-value added steps• Managed the functional implementation of PeopleSoft’s Talent Acquisition Manager, defining business requirements, process definition, ownership of configuration, reporting requirements, and end user documentation, training and support
  • Deluxe Corporation
    Hris Analyst
    Deluxe Corporation Jun 2003 - Jan 2006
    Minneapolis, Minnesota, Us
    • Identified and implemented process improvements for SAP and customized employee and manager self service, using Lean methodologies• Led vendor selection for company-wide applicant tracking software (BrassRing), including writing technical and process requirements for RFP and supporting revision of process by applying Lean methodologies• Offered consultation to HR functional groups on system requirements, design, process reconfiguration and transformed these to technical requirements• Designed, implemented and delivered automated tools for managers to request access and assets for their employees using manager self service, Lotus Notes workflow and SAP• Partnered with Organizational Effectiveness and Legal to successfully manage and redesign the implementation of new online ethics and compliance training program to approximately 10,000 employees• Created and delivered Web and Classroom training• Support all technical systems as related to HR, including 2nd line support for end users
  • Metris Companies
    Hris Analyst
    Metris Companies Oct 2000 - Jun 2003
    Us
    • Developed functional specifications for enhancements and modifications to SAP• Managed and executed system analysis, technical design, configuration, and testing to meet business requirements• Identified, recommended, implemented and documented ongoing system and process performance improvements• Processed and maintained scheduled interfaces with outside vendors and internal customers• Created and maintained end user processes and report documentation
  • Metris
    Sr. Hris Administrator
    Metris Apr 1997 - Oct 2000
    • Participated on SAP upgrade team, version 3.1H to 4.6B• Developed report specifications and worked closely with ABAP programmers in testing and modifying customized reports• Functioned as initial contact for end user process questions regarding data entry and report processing• Created and maintained SAP security profiles for HR• Developed and delivered end user training• Created and modified process documentation for personnel and benefit administration and reporting• Managed data entry and audits for personnel administration and benefit data• Created and maintained Monthly Business Review reports for executive leadership team

Heather Link Skills

Hris Onboarding Peoplesoft Business Process Re Engineering Applicant Tracking Systems Strategic Leadership

Heather Link Education Details

  • Concordia University-St. Paul
    Concordia University-St. Paul
    Organizational Management

Frequently Asked Questions about Heather Link

What company does Heather Link work for?

Heather Link works for First American

What is Heather Link's role at the current company?

Heather Link's current role is Sr. Director, HR Technology at Inspire Brands.

What is Heather Link's email address?

Heather Link's email address is hl****@****ngs.com

What is Heather Link's direct phone number?

Heather Link's direct phone number is +161271*****

What schools did Heather Link attend?

Heather Link attended Concordia University-St. Paul.

What skills is Heather Link known for?

Heather Link has skills like Hris, Onboarding, Peoplesoft, Business Process Re Engineering, Applicant Tracking Systems, Strategic Leadership.

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