Heather Link Email & Phone Number

Cape Coral, Fl, Us

Atlanta, Georgia, Us

Atlanta, Georgia, Us

Atlanta, Georgia, Us

Eden Prairie, Minnesota, Us

• Set the vision for an HRIS and HR Service Center function and took this from concept to a fully functional, high performing team providing company-wide support on HR systems and employee/manager support related to a wide range of HR questions• Provided leadership and personal development guidance to a direct team of 9 and more broadly to an HR team of 50+• Accountable for assessing, researching and recommending HRIS/HRMS technologies and trends to determine and implement the best products to support Human Resource needs for the organization• Responsible for system integration with PeopleSoft, including leveraging IT solutions to implement an onboarding and employee exit tool with integrated workflow and dynamic notifications (replacement for PeopleSoft’s Manager Self Service)• Led the efforts of HRIS/HRMS and HRIT teams through the implementation of PeopleSoft’s Enterprise Learning Management 9.1, providing guidance as a project sponsor• Led HR through several domestic and international acquisitions, including coordination of data mapping, system set up, employee orientation and ongoing support• Participated in developing the HR Strategic plan, as part of the HR Leadership Team• Collaborated with and provided decision support to the executive team around human capital metrics driving business decisions

Eden Prairie, Minnesota, Us

• Liaison between HR and IT for system implementations and modifications• Defined, built, analyzed and delivered annual retention analysis, quarterly hire and exit analysis and numerous ad-hoc reports and metrics to HR leaders and executive team• Project manager and business analyst for implementing global (non North America) personnel and job information within PeopleSoft for 1,200 employees, including consulting with global HR liaisons on new system processes and reporting• Functional and business analyst for implementation of PeopleSoft’s Absence Management and Time & Labor modules• Ownership of process documentation for all HR functions, including workflow and standard operating procedure documentation and review for efficiencies and removal of non-value added steps• Managed the functional implementation of PeopleSoft’s Talent Acquisition Manager, defining business requirements, process definition, ownership of configuration, reporting requirements, and end user documentation, training and support

Minneapolis, Minnesota, Us

• Identified and implemented process improvements for SAP and customized employee and manager self service, using Lean methodologies• Led vendor selection for company-wide applicant tracking software (BrassRing), including writing technical and process requirements for RFP and supporting revision of process by applying Lean methodologies• Offered consultation to HR functional groups on system requirements, design, process reconfiguration and transformed these to technical requirements• Designed, implemented and delivered automated tools for managers to request access and assets for their employees using manager self service, Lotus Notes workflow and SAP• Partnered with Organizational Effectiveness and Legal to successfully manage and redesign the implementation of new online ethics and compliance training program to approximately 10,000 employees• Created and delivered Web and Classroom training• Support all technical systems as related to HR, including 2nd line support for end users

Us

• Developed functional specifications for enhancements and modifications to SAP• Managed and executed system analysis, technical design, configuration, and testing to meet business requirements• Identified, recommended, implemented and documented ongoing system and process performance improvements• Processed and maintained scheduled interfaces with outside vendors and internal customers• Created and maintained end user processes and report documentation

• Participated on SAP upgrade team, version 3.1H to 4.6B• Developed report specifications and worked closely with ABAP programmers in testing and modifying customized reports• Functioned as initial contact for end user process questions regarding data entry and report processing• Created and maintained SAP security profiles for HR• Developed and delivered end user training• Created and modified process documentation for personnel and benefit administration and reporting• Managed data entry and audits for personnel administration and benefit data• Created and maintained Monthly Business Review reports for executive leadership team