Heather Longfield Email & Phone Number

Toronto, ON, CA

Oakville, Ontario, Canada

Mississauga, Ontario, Canada

• Provides recruiting activity reports to management utilizing industry-specific software and guidelines.
• Liaising between employees and clients to address inquiries, complete contract processing and foster problem resolution.
• Communicating regularly with executive team members to deliver pertinent details related to progress status and direction for projects.

Toronto, Ontario, Canada

• Provided exceptional service to high volume of daily customers.
• Responsible for communication and cooperating with all serving and kitchen staff.
• Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.

Toronto, Ontario, Canada

• Lead the recruitment and onboarding of the seasonal food and beverage team of 60 positions for the 2021 season.
• Brought in well-qualified, multifaced job candidates to fill open positions.
• Planned and executed recruitment job fairs with external hiring agencies to bring in qualified candidates.
• Sourced, qualified, and conducted screening interviews with job candidates.
• Collaborated with head office team members to devise and deploy employee engagement strategies.

Halifax, Nova Scotia, Canada

• Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
• Built and maintained relationships with peers and upper management to drive team success.
• Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.

Toronto, Ontario, Canada

• Managed office paperwork, including scanning documents and routing business correspondence.
• Automated office operations by managing client correspondence, records, contracts and data communications.
• Processed financial documents, contracts, expense reports and invoices.

Toronto, Ontario, Canada

• Programing daily activities for camper groups
• Interacting with parents in order to provide information about various aspects of camp
• Providing campers with an engaging and positive summer camp experience

Bachelor Of Arts - Ba, Major In Sociology And Anthropology

- Certificate in Disability Management

Certificate, Honours In Human Resource Management