Heather Lowen Email and Phone Number

School of Trades• Acting as reception and responding to general inquiries from staff, students, faculty and visitors• Providing clerical and administrative support to the Associate Dean, faculty and staff• Assisting with course maintenance within Academic Logistics ie. course outline changes• Completing the scheduling for the Winter 2018 term which included delivery changes, adding/deleting sections, inputting professors and validating information by pulling various reports… Show more School of Trades• Acting as reception and responding to general inquiries from staff, students, faculty and visitors• Providing clerical and administrative support to the Associate Dean, faculty and staff• Assisting with course maintenance within Academic Logistics ie. course outline changes• Completing the scheduling for the Winter 2018 term which included delivery changes, adding/deleting sections, inputting professors and validating information by pulling various reports and queries• Providing meeting support including coordinating and participating in curriculum review meetings• Completing adoption forms and placing textbooks orders for the department• Scheduling meetings as required• Preparing student hire documents and forwarding them to the appropriate contacts• Liaising various requests to FMS, IT, Marketing, Conference and Event services, etc.• Posting announcements to the Homeroom in Blackboard • Completing various other duties such as: filling out personal expense reports, printing award certificates, booking rooms in Encampus, posting class cancellations, resolving printer issues, etc. Show less

• Event set up: laying linens, setting tables (formal/informal), and prepping food/beverage areas• Serving various types of functions such as weddings, charity events, awards galas, and club events• Using varied styles of service ie. hand, pre-set, family style, wave, buffet• Providing excellent customer service in a busy establishment

School of Media Studies• Acting as reception and responding to general inquiries from staff, students, faculty, and visitors• Providing clerical and administrative support to the Associate Dean, faculty, and staff• Assisting with basic course maintenance within the Academic Logistics program• Providing meeting support including coordinating and participating in curriculum review meetings• Completing adoption forms and placing textbooks orders for the Media Studies… Show more School of Media Studies• Acting as reception and responding to general inquiries from staff, students, faculty, and visitors• Providing clerical and administrative support to the Associate Dean, faculty, and staff• Assisting with basic course maintenance within the Academic Logistics program• Providing meeting support including coordinating and participating in curriculum review meetings• Completing adoption forms and placing textbooks orders for the Media Studies department• Booking transportation and creating travel waivers for student field trips• Preparing student hire documents and forwarding them to the appropriate contacts• Liaising various requests to FMS, IT, Marketing, Conference and Event services, etc.• Posting announcements to the Media Studies Homeroom in Blackboard • Completing various other duties such as: signing in/out portfolio locker keys, filling out personal expense reports, printing award certificates, booking rooms in Encampus, posting class cancellations, resolving printer issues, filling out building passes, locating and printing professor and program timetables, etc. Show less

• Provided information, assistance, and intake services to both current and prospective students • Scheduled appointments for students, counsellors, managers, and advisors in a fast-paced environment • Assisted with the development of community, educational, and disability related resources• Produced marketing materials and PowerPoint presentations as required• Provided intake services in the Health Centre when the doctor was on-campus• Assisted in the Test Centre –… Show more • Provided information, assistance, and intake services to both current and prospective students • Scheduled appointments for students, counsellors, managers, and advisors in a fast-paced environment • Assisted with the development of community, educational, and disability related resources• Produced marketing materials and PowerPoint presentations as required• Provided intake services in the Health Centre when the doctor was on-campus• Assisted in the Test Centre – proctored, filed, and returned tests• Participated in an interview panel for the Student Rights and Responsibilities position• Attended/took part in various professional development activities – Accessible Services for Colleges – Customer Service Standards Course, Mental Health First Aid, Safe Talk, and More Feet on the Ground Show less