Heather Lukowski Email & Phone Number

Liverpool, NY, US

Liverpool, New York, United States

Support the VP of Human Resources and Director of Benefits as well as our regional HR partnersProvide customer service for over 6000 associates assisting with benefit and payroll related questionsAnalyze data and system issues and recommend corrective actions and work-arounds as neededAudit and analyze processes and workflows and implement changes to.

Liverpool, New York, United States

Became the resident benefits expert with in-depth knowledge of the benefits offered, and later specialized in leave of absence administration including workplace accommodations, FMLA, STD, LTD, and PFL Analyzed, streamlined, and created new processes and procedural documentation for training new department staff and documenting processes for ongoing daily.

Liverpool, New York, United States

Rapidly moved into a supervisory role after demonstrating my ability to quickly gain comprehensive knowledge of the weekly payroll process, software programs, and providing excellent customer service and creating strong working relationships

Liverpool, New York, United States

Performed weekly payroll responsibilities for hourly, salaried, and commissioned associates across seven different states

Baldwinsville, New York, United States

Maintained employee and customer databases and filesProcessed account billing and paymentsCreated staffing schedules and trained new staff on timecard and benefit proceduresOperated and maintained office machinery, ordered office and classroom suppliesProvided customer service including managing customer comments and complaintsActed as building manager in.

67 NE Izett St, Oak Harbor, WA 98277

Secretary to the Assistant Principal and Athletic DirectorDeveloped and managed the building budgetDeveloped and managed the ASB budget and fundraisersMaintained student athletic recordsTracked and assisted with student disciplinary actions

Seattle, Washington, United States

Processed insurance premium payments using high speed equipment followed by data entryResearched and corrected problem payments and set up electronic payment accountsSupervised, trained and provided quality control for the unit and also completed the mapping of workflows prior to the functions being outsourced