•Collaborate with DHS employees to prepare high quality written reports based on a wide variety of topics related to DHS’s work, including but not limited to internal research, program evaluation, and program analysis.

•Support the launch of a start-up consulting agency through business development, proposal writing, and presentations.•Advise on marketing and branding, including the creation of a website and social media platforms.

•Coordinate scheduling and transportation.•Manage contracts, billing, and record-keeping while working with more than a dozen service providers.•Exercise discretion while interacting with employees over the phone and in person to gauge customer service.•Inspect the store's environment to detect possible concerns and areas for improvement.•Provide objective narratives detailing the shopping experience after each store visit.•Offer recommendations for product quality, site amenities, and/or staff training.

•Portray the characteristics of a real patient by simulating all aspects of scenarios, including history of the current problem and the assigned affect/behavior and physical symptoms.•Provide constructive written and verbal feedback to medical students and colleagues.•Accept ongoing feedback from facilitators and incorporate into case simulation.

•Offer house- and pet-sitting services during stays ranging from a single night to multiple weeks.•Develop and implement service offerings and pricing, marketing strategies, and customer service policies.•Market services to prospective clients, meet with clients to assess needs, and collect and document necessary information for care of the clients’ pet(s) and home.•Oversee nationwide travel arrangements, invoicing, and bookkeeping.•Provide exemplary service through superior pet-care, reliable home maintenance, and maintaining regular communication with clients. •Establish relationships with reputable peers in the industry who will accept client referrals in the event that scheduling conflicts arise.

•Oversee tabling at community events, including the presentation of STEAM-based learning activities.•Interact with children and youths of all ages in genuine and quick-thinking ways.•Engage parents, educators, and community partners about Kidsburgh's mission.•Promote the activities and resources available from Kidsburgh partnering organizations.

•Reviewed grant applications for the following federal funding opportunities: Basic Center Program, Transitional Living Program, and Maternity Group Home Program. •Evaluated how fully each grant applicant addressed the announcement criteria and offered suggestions to improve the competitiveness of their submission.

•Led public relations and community outreach efforts for iBme's mindfulness retreats.•Deepened relationships with media outlets and organizational allies nationwide. •Created a media outreach strategy to enhance iBme's positioning as a thought leader.•Supported marketing and branding initiatives.•Collaborated with employees and consultants to develop cohesive and effective marketing strategies.

•Provided support to the Communications Department of a national nonprofit as they adjusted their capacity to meet new and changing organizational needs.•Assisted in the hiring of the organization's first-ever Associate Director of Marketing and Communications. •Devised and documented marketing and communication strategies, including the creation of a style guide.•Responsible for press releases and media relations.•Utilized media monitoring data to inform outreach strategies.•Coordinated content creation with internal and external subject matter experts. •Collaborated with the Design Department to create and launch new webpages.•Wrote, edited, and proofread content for various communication channels and audiences.•Collaborated with other organizations on shared content creation, fact-checking, and cross-promotions.

•Oversaw the Store Manager’s performance evaluation, including collecting directors’ input on performance and goal-setting.•Led the organization’s navigation of unprecedented circumstances caused by the COVID-19 Pandemic, which resulted in closing the store for three months and caused a need for guiding employees through unemployment claims, creating a dedicated committee for emergency decision-making when the full board could not be assembled, and successfully applying for and accepting funds through the Paycheck Protection Program and Economic Injury Disaster Loan program.•Crafted the strategy and process for recruiting and onboarding new directors and first-time committee chairs.•Collaborated with directors and volunteers on a hiring process for a new Store Manager, which included writing a job description, promoting the opening, vetting candidates, creating interview questions and exercises, crafting a weighted evaluation form, and facilitating final selection.•Participated in updating the organization's Bylaws.•Oversaw creation of the organization’s first-ever Employee Handbook.•Participated in fundraising activities, such as writing and reviewing Letters of Inquiry, crafting and disseminating annual appeals, requesting and marketing items for fundraising events, and donor acknowledgement.----------------------------------------------------------2022-23: Secretary; Chair of Finance Committee; Member of Operations Committee2021-22: President; Chair of Finance Committee; Member of Strategic Planning Committee; Member of People & Culture Committee2020-2021: President; Chair of Strategic Planning Committee; Member of People & Culture Committee2019-2020: Vice-President then Interim President; Chair of People & Culture Committee; Chair of Strategic Planning Committee2018-2019: Vice-President; Chair of Strategic Planning Committee; Member of People & Culture Committee2017-2018: Member of People & Culture Committee

•Participated in the Diversity, Accessibility, Equity, and Inclusion Committee. •Worked with box office staff, security and technical personnel, and bartenders to ensure completion of their respective duties.•Assigned, trained, and supervised volunteer ushers.•Coordinated interactions between theater staff, patrons, and production companies.•Served as primary point of contact for patrons and ensured that all guests received exemplary customer service.•Oversaw the nightly deposit and prepared a report on relevant data such as attendance figures.•Handled emergency and accessibility issues.

·Oversaw all external communication with key partners including the dissemination of ongoing program status reports, program maintenance, and involvement from internal teams as it relates to program design, policy, and outreach planning.·Established a local and state-wide presence through the development of community relationships with key non-profit, private sector, and local government partners and participate in ongoing working groups and local conferences.·Supported new business development and built program strength through the identification and cultivation of new cross-sector partnership opportunities and outreach potential, within the confines of the organization’s mission and goals.·Worked with internal teams to deliver excellent service to partners and clients.

PARTNERSHIPS TEAM·Oversaw all external communication with key partners including the dissemination of ongoing program status reports, program maintenance, and involvement from internal teams as it relates to program design, policy, and outreach planning.·Established a local and state-wide presence through the development of community relationships with key non-profit, private sector, and local government partners and participate in ongoing working groups and local conferences.·Supported new business development and built program strength through the identification and cultivation of new cross-sector partnership opportunities and outreach potential, within the confines of the organization’s mission and goals.·Worked with internal teams to deliver excellent service to partners and clients.COMMUNICATIONS TEAM·Pitched media to regional outlets and coordinated coverage with reporters.·Wrote and edited internal and external organizational communications.

•Assisted in the implementation of educational activities related to cooperative basics.•Reviewed and advised on marketing strategies.•Supported boards and staff as they grew and strengthened their cooperative businesses.•Organized and maintained client records.•Conducted prospect research to diversify organizational funding sources.

•Participated in forming the annual communication plan and goals.•Created digital communications for online platforms.•Managed social networking sites and monitored online media.•Wrote, edited, and proofread for online, email, publications, brochures, and public education materials.•Assisted with communications-related initiatives, including development efforts, program initiatives, and media relations.•Managed a bi-annual magazine, including the coordination of all content, advertising, design, and printing.•Implemented strategies to increase attendance at events, participation in programs, and grassroots fundraising outcomes.•Supported organizational efforts and events and managed special projects.•Maintained communication files, digital libraries, and Alumni data.

•Planned and set up night market layout.•Coordinated with vendors. •Oversaw market crew members.•Assisted with market promotions and visibility.

•Participated in creating the annual business plan and budget.•Developed the annual marketing and branding strategy.•Implemented effective advertising and promotions.•Oversaw development and maintenance of all communication platforms.•Formulated the co-op's response to and participation in advocating favorable public policies.•Coordinated the co-op’s representation in the media to obtain favorable coverage.•Created guidelines for and administer co-op’s donations program.•Coordinated co-op sponsored events including weekly programming and annual events. •Managed the co-op’s community outreach presence and efforts. •Worked with board of directors committees to communicate with and serve the membership.•Developed and implemented member benefits, member drives, and orientation programs.•Oversaw and grew the Community Partners Program. •Acted as promotions liaison to vendors and national cooperatives.•Participated in regional organizations (Pennsylvania Association for Sustainable Agriculture, Pittsburgh Food Policy Council, Pittsburgh Chamber of Cooperatives).•Hired, trained, supervised, and evaluated employees. •Developed and maintained performance guidelines and standards.•Established and monitored metrics to assess outcomes of department’s efforts.

•Represented CBS affiliates at public events by distributing promotional materials and engaging attendees.•Set up remote broadcasts and provided support for the producers and talent while on location.•Communicated client feedback to the Promotions Manager, in addition to suggesting methods of gaining visibility, higher quality interaction with target markets, and changes to future event presentation.

•Opened stores 7, 8, and 9 of what grew to be a 30+ location chain.•Provided the company with one of its most profitable locations by establishing a high-quality base of regular customers, minimizing costs, and reducing waste.•Coordinated store layouts and store openings, which included meeting compliance with Health Board standards, as well as hiring, training, and supervising over 50 baristas.

• Accepted trades, a process in which I followed company guidelines to buy used goods and price the item for resale.• Provided a liaison between managerial staff and sales associates, which included training new staff members and organizing the staff to accomplish specific tasks.