Heather M. Email & Phone Number

Los Angeles, Ca

Freelance recruiter specializing in the Financial Services industry.

Greater Los Angeles Area

BJETS is a leader in on-demand private jet charter services. As a boutique private jet charter company, BJETS prides itself on offering top-notch customer interaction, affordable pricing, and much more. BJETS has been offering worldwide, private jet charter services to its valued clients since its inception in 2009. Director of Charter Sales, Operations & Logistics● Manages a team of Charter Sales Representatives.● Responsible for the design and implementation of a successful operations and logistics process. ● Strong ability to execute multiple projects and exceed deadlines.● Manages strategic key accounts; responsible for building relationships and growing business opportunities.● Successfully negotiating with charter operators on private jet charter pricing. ● Ability to manage conflicts appropriately, anticipate change and react efficiently & expeditiously.● Assists Charter Team with scheduling flights, confirming aircraft and crew availability, and processing payment while providing top-level customer service.

Virgin Charter was a start-up company in Santa Monica, CA. CEO Scott Duffy, a former employee of Blue Star Jets, joined Virgin Group's Sir Richard Branson to provide a centralized online marketplace for private aviation charters and brought in a team of experts in the field, including executives from Google, Expedia, eBay, and the Jet Propulsion Laboratory to get the idea off the ground. Charter Sales Manager ● Recognized as a Top Sales Account Executive, successfully closing private jet charter sales and exceeding monthly sales quotas.● Specialized in maintaining relationships with new and existing clients; high net worth individuals, corporations, and travel agents.● Cold called prospective clients via internal client lists, and other confidential resources.● Assisted with incoming private jet charter requests via emails, and high-volume incoming phone calls.● Coordinated itinerary details, including arranging car reservations and catering requests.● Involved in process implementation for day-to-day operations and overall customer service of the organization.

● Successfully recruited 30+ staff.