Heather M. Benner Email and Phone Number
Accomplished Senior Business Development Executive with over 20 years of sales and major account management. Expertise is in developing, managing, and coordinating new business opportunities to meet or exceed company strategic and tactical plans for profitability, growth, and market leadership. Skilled in building a strong rapport with clients while also being a trusting advisor which leads to uncovering additional business and or net new business. A results-driven leader and visionary with excellent business acumen, communication, and interpersonal skills. Intends to be an extraordinary representative for clients and a dedicated team player.I understand technology as a strategy and value enabler for business processes and comprehend financial metrics to justify the investment and business models to sell and consume technology. I am also a strong leader with the ability to increase sales and develop strategies to retain customers.
Paychex
View- Website:
- paychex.com
- Employees:
- 18293
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Executive Mid-Market Hcm ConsultantPaychexSan Jose, Ca, Us -
Bde (Business Development Executive)Iron Mountain Jun 2022 - Jan 2024Livermore, California, United StatesDeveloped new sales opportunities with existing and prospective customers by providing value added solutions based on requirements and trends within their vertical. Monitored the sales pipeline progress to ensure new projects move flawlessly and roadblock resolving quickly. Coordinated with field-based account specialist to target and grow lines of business in these strategic accounts.● Cultivate and grow relationships with decision makers and became a trusted consultant of fortune 1000 companies.● Working with customers on digitizing, storing, and helped recommend developing efficient workflows.● Conducting business reviews to strategize with customers on their initiatives as well as introduce other services that would be beneficial for their company and increased my book of business by 60%.● 2023 I renewed and extended contracts in my book of business totaling over 1 million. ● Worked with customers and potential customers, to meet their sustainable and ESG goals whether it was through asset lifecycle management programs (SITAD/WITAM). ● Quickly developed relationships with key decision makers at one of the world’s largest warehouse stores and increased annual revenue by over 20%.● Worked with a top global coffee company by renewing and extend their contract from 3-5 year with increase year over year and 2023 developed opportunity pipeline that was over 900k.● Quickly gained confidence in a customer that needed critical documents digitized and stored that resulted in a new contract and multiple opportunities worth over 500k. ● Genealogy client wanted to a partner to work with on sending individuals to government locations to scan and store historical documents, it was a 18 month contract worth 1.8 million. ● 95% of plan for 2022. (6-month quota). -
Executive Business ConsultantTpx Communications Feb 2021 - Jun 2022San Jose, California, United StatesHunting new SMB logos in all industries, working with vendor partners to grow customer list. Manage over 500 contacts and leads. Providing telecommunication, consulting sales support; managed cloud services; cybersecurity; discovery process using sales tools, and design custom solutions for customers; ultimate team player; communicating and continuously engaging with specialist and management in my discovery process to end of sale; help manage implementations.● Prospected and grow relationships with business owners and decision makers of SMB companies and work with vendor partners.● Growing customers to first time revenue accounts with hardware and software solutions (Cloud Solutions, Managed Services, SaaS, UCx, SD-WAN).● New Logos: 2 in the first 5 months of the job.● Using Outreach (email/phone) and LinkedIn to prospect customers. ● Quickly built a trusting relationship with a nonprofit community-based organization in Hawaii and provided them with Security Awareness Training.● Became a trusted advisor for a Healthcare firm out in West Virgina and provided with the 2 firewalls and looking to strengthen and streamline their SDWAN at multiple locations. ● Partnered with a manufacturing company by consolidating the O365 licenses and providing recovery and back up for O365.● Worked with a manufacturer in SoCal on implementing Security Awareness Training along with updating their switches with SDWAN upgrade and possible backup and recovery services. -
Sales Account ManagerLexmark International, Inc. Feb 2015 - Dec 2020San Francisco Bay AreaManaged, devised, and measured the account’s promotional events and activities calendars. Promoted the continuous development and improvement of existing strategies and marketing programs of the account. Developed new sales opportunities with existing and prospective customers by providing value added solutions based on requirements. Monitored the sales pipeline progress to ensure new projects move flawlessly and roadblock resolving quickly. Coordinated with field-based Account Executives to target and grow lines of business in strategic accounts.● Cultivated and grew relationships with business owners and decision makers of fortune 500 companies and worked with many Channel partners (CDW, SHN and local) in Northern CA● Quickly built up a rapport with a top tier IT company and consolidated their MFD fleet with Lexmark MFP’s and annual orders of 100k.● Supported a worldwide bank by managing orders and implementation of micro printers at the branches, a yearly contract of 100k. ● Continued to maintain a working and growing partnership with a retail company providing their retail stores with MFP’s at over 250 stores and at headquarters. In addition, we were looking to provide an MPS contract around all of that. ● Partnered with a Lexmark reseller partner in upper NorCal, and we implemented over 200 MFPs with a retailer for lumber and got them installed in 2 months. ● Grew customers to first time revenue accounts with hardware and software solutions (Cloud Solutions, Managed Print, SaaS, Imagining Solutions, Digital Signage, Custom Solutions) & retained customers (95%)● Had a monthly pipeline of 1M+● FTTR (New Logos): 2016 (1 at $100k), 2017(1 at $120k), and 2020 (1 at $82k)● Achievers Club: 2017 -
Sales ExecutiveXerox Mar 2004 - Feb 2015San Francisco Bay AreaExecuted complex strategic contractual negotiations at a senior level with existing accounts. Developed channel partners to increase company-wide sales leads and industry partnerships. Maximized all opportunities in the process of closing a sale resulting in the increase of market share from larger competitors. Contacted customers to follow up on purchases, suggest new merchandise and inform them about promotions and upcoming events. Employed a consultative selling approach, gaining client trust and confidence by uncovering needs and building value to overcome budget restraints.● Grew customers to first time revenue accounts with hardware and software solutions (Cloud Solutions, Managed Print, SaaS, Imagining Solutions, Mobile Solutions, and 3rd party solutions. ● Worked with local top software company and globally managed their MFD fleet and had yearly annual orders of 300k.● Awarded an RFP from top financial firm with MFD’s, Production Equipment and 3 manned Print Centers within the US and a 3-year contract worth over 3 million. ● Jumped in and worked with top search engine company on right sizing their fleet and implemented new MFD’s with a 3-year contract worth 5 million.● Quickly created rapport with DM of a top 500 manufacturing company and optimized their fleet and minimized their CO2 footprint with a 3-year contract worth 5 million. ● Won and RFP with data storage company to have a manned print center on site and MFD’s at all 5 buildings on campus, a contract that was worth $1.5 million. ● Bulit a great rapport with a National Defense contractor, they had 2 different silos of business and I worked with both. One specialized in aerospace and we did a refresh of MFD’s and 2 production color units with a contract worth $400k. Other NG Business we did a refresh of 2 large locations of MFD’s and wide format printers, with a contract value worth $360k.● FY Plan: 2006, 2007, 2009, 2010, 2012, 2014● Presidents Club:2009, 2010, 2014 -
Sales RepresentativeXerox Agency-Sf And Southbay Jun 2002 - Mar 2004San Jose And San FranciscoAs a sales executive, I was involved in complex strategic contractual negotiations at a senior level with existing accounts. I developed channel partners to increase company-wide sales leads and industry partnerships. I utilized all opportunities in the process of closing a sale to achieve increase in market share from larger competitors. I frequently communicated with customers to follow up on purchases, suggest new merchandise and inform about promotions and upcoming events. Employed a consultative selling approach, gaining client trust and confidence by uncovering needs and building value to overcome budget restraints.• Led all parts of the sales cycle from client initiation, demo presentation, and business negotiation and selection• Provided consistent in person support for technical issues, product trainings, compliance log set up and other third party integrations. Do you have any quantitative achievements in this position?
Heather M. Benner Education Details
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Sociology -
Sociology
Frequently Asked Questions about Heather M. Benner
What company does Heather M. Benner work for?
Heather M. Benner works for Paychex
What is Heather M. Benner's role at the current company?
Heather M. Benner's current role is Executive Mid-Market HCM Consultant.
What schools did Heather M. Benner attend?
Heather M. Benner attended San Jose State University, De Anza College.
Who are Heather M. Benner's colleagues?
Heather M. Benner's colleagues are Carl-James (Cj) Botticelli, Laura Schwartz, Steven Clayton, Mathew Henderson, Brendan R. Lucas, Leta Pierson, Thomas J. Farley.
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