Heather Macfarlane Email & Phone Number

With over 20 years of work experience in the IT industry, I am a System Engineer III at GoDaddy, the world's largest domain name registrar and web hosting provider. I have expertise in ServiceNow administration, customer success, and technical support, and I am responsible for designing, developing, and maintaining complex workflows and integrations using the ServiceNow platform. I have also provided technical guidance and support to internal and external customers, to troubleshoot issues, and ensure quality and customer satisfaction. In my previous roles at GoDaddy, I have contributed to various projects and initiatives, such as social media support, online email support, and hardware configuration. I am passionate about delivering innovative and user-friendly solutions that enhance the performance and reliability of the systems and services that GoDaddy offers. I am also committed to continuous learning and improvement, and I enjoy collaborating with my team and other stakeholders to achieve our goals and vision.

Listed skills include E Commerce, Customer Service, Account Management, Networking, and 7 others.