Product/Pricing Engine Specialist & Secondary Marketing Support

• Processing of all lock related inquiries such as new lock requests, lock extension requests, relock requests, recommitment requests, and price quotes.• Committing loans for sale, ensuring accurate and prompt data entry into investor’s website. Transferring all commitment data into FastTrac 360 for proper record keeping.• Identifying investor rate sheet changes and notifying Secondary, Automation, Operational, and Sales Management personnel of upcoming rate sheet changes and/or guideline changes.• Responsible for reviewing and ensuring proper loan/lock/sale placement and pricing of loan scenarios. Including, but not limited to Non-PRMG products.• Assist clients in review, credit grading, pricing and structuring of loan submissions, ensuring compliance with underwriting standards.• Establish and maintain customer service goals and standards with internal staff and external customers, including investor relationships.• Follow any other job-related instructions and perform any other job-related duties.

*Function as a liason between real estate agents, clients, escrow companies and mortgage brokers during the process of a real estate transaction/sale. *Sends cooperating agent any disclosure forms needed as part of the process in buying or selling a home.*Help set deadlines for real estate agents so that paperwork is signed and filed by all parties in a timely and efficient manner, and that all contingencies are released.*Follow up with daily calls and e-mails.*Orders Natural Hazard Disclosures for properties.*Call companies for estimates on Home Warranty packages, septic tank certifications, etc and places necessary orders.*Maintaining all files to ensure no documentation is missing and everything is in order, signed, dated and completed.*Manage all marketing websites for the real estate agent, keeping up to date with basic information, property listings, and images.*Submit documents onto Dot Loop for auditing/review of files by managing broker.*Create copies, scan to e-mails, mail letters, and fax.

Providing excellent customer service and dealing with any customer questions, concerns and/or complaints by providing negotiable resolutions.Ensuring the store looks presentable and merchandise are shoppable and appealing to our customers.Responsible for the management of other employees and making sure they carry out their duties provided to them for their shift.In charge of handling all money and making sure registers are closed out at night and opened up in the morning. Taking the deposit to the bank and making sure the safe has the correct amount at all times. Managing all paperwork such as audits, sales projections, employee training packets, overage/shortage documents, e-mail, etc.Responsible for truck shipments every Tuesday and Thursdays of each week. Making sure the truck is on time and working with other employees to unload the truck, open up every package and properly place on sales floor for display. Handling any employee issues, concerns, or complaints as best we can and providing the support and care as needed.

Make sure all motorcycle riders fill out paperwork before entering the track. Update and maintain financial records as well as preparing daily cash deposits and issuing them to the owner for bank depositing. Kept track of payments and money. Update riders' mailing and other personal information.Organize, file and manage paperwork and liability waiver forms throughout the day.Monitor riders and enforce safety rules of the track. Cooperated with emergency medical response and the local hospital when needed. Keep track of racer's times and score them through a computer system known as Orbitz. Maintain fast pace to ensure efficient processing of incoming riders. Created spreadsheets, handled and adjusted customer complaints, issued new rider certificates after completion of rider development schools. Provided heavy customer service and maintained customer satisfaction at all times.

Interacting with other employees in the assistance of processing data such as mail, transcripts, applications, test scores, etc.Use PeopleSoft to update students’ checklist, ensuring all documents have been received and are completed.Process filing cabinet documents onto computer through Adobe Acrobat.Assist the Director in organizing, managing, and updating any and all student records and curriculum data. Maintain confidentiality of all documents.Use Microsoft Outlook, Word and Adobe to process data, collect information, communicate among staff.Providing source codes for all documents saved to the computer after scanning all onto Adobe.Assisted in putting together big projects for the company such as guideline binders on how to use software and programs to help new employees learn how to carry out certain job responsibilities.

Process grass cut photos on bank-owned properties and enters information for each photo to be placed on a report sheet that gets sent to the bank for review. Create bids on as many properties as possible in order to ensure bank realizes potential hazards or uncleanliness of properties before they are put back onto the market. Coordinate with the director on how to proficiently work with the bank to help the business grow in numbers of properties get paid for through the company’s analysis and data processes. Maintain and meet daily goals of 30 or more houses to process. Provide reports of bids placed daily and which ones were approved. Maintain confidentiality of all documents and information on all properties and with the bank.

Responsible for all office duties: filing, answering phone calls, scheduling appointments, creating spreadsheets, and organizing files on computer. Updated and maintained all records of customers' information.Faxed and copied documents. Typed and created address labels, fliers, and other forms. Proofread and corrected typed documents for completeness and/or spelling or grammatical errors.Wrote and sent out e-mails daily.Used search engines on the web to find out information for parents and students regarding educational help, test dates, etc.Operated printers, faxes, copy machines and processed credit card payments.Kept payroll records.Delivered advertisements to local businesses and mailed them out to local residents.Participated in student school fairs around the district to enhance the student and his or her family about the services of the company.Cleaned office and tutoring center, ensuring professional appearance.