Heather Marlowe Email & Phone Number

Dublin, Oh, Us

New York, Ny, Us

• Built and managed a team of 16 new business, BDR and Account Management reps selling a suite of products to individual physicians, medical practices and hospitals throughout the United States• Responsible for 5 distinct areas of the business that required a diverse skill set and the ability to juggle multiple responsibilities effectively• Provided ongoing coaching and support to help team members overcome challenges, develop skills, and achieve objectives • Interviewed, hired and then provided comprehensive training and onboarding to ensure the understanding of each role, responsibilities, and expectations • Regularly monitored and tracked team performance against goals and KPIs, identifying opportunities for optimization, driving continuous improvement, and achieving greater success • Collaborated with various departments within the organization, ensuring the best experience & outcome possible for the customer while driving revenue growth for the company• Exceeded yearly sales goals o FY22 – 101% o FY23 – 108%

Aliso Viejo, Ca, Us

• Managed a team of 18 reps covering the North, South & Latin America territories• Interviewed, hired, trained, coached and developed new and existing candidates• Tracked weekly KPIs/metrics including Salesforce activity and outbound & inbound calls • Forecasted daily, weekly, monthly and quarterly revenue projections• Implemented daily, weekly and monthly gamification to help drive revenue• Worked directly with inside & field sales departments to promote additional software needs• Exceeded quarterly/yearly sales goals o FY20 H2 – 103% o FY21 H1 – 105%

Dublin, Oh, Us

• Built and managed a team of 10 reps covering numerous internal and external Med & Pharma businesses• Generated new business and kept repeat customers through internal and external presentations and providing exceptional customer service• Tracked weekly KPIs and conducted 1:1s, GEMBA walks, Q&A scorecards, Performance Profiles & Y-cording• Interviewed, hired, trained, coached and developed new and existing candidates• Received highest team score and 100% participation in the Voice of Employees survey (1 of 5 BUs)• Exceeded yearly sales goals o FY17 – 108% o FY18 – 197%

Raleigh, North Carolina, Us

• Managed Upstate Pharma contract for the antidepressant, anxiety and panic disorder drug: Venlafaxine Extended Release Tablets (VERT)• Engaged and collaborated with psychiatrists, primary care physicians, OB/GYNs, and pharmacies to promote awareness and usage• Successfully increased market share by 10.4% and exceeded targeted calls by 132%

Raleigh, North Carolina, Us

• Acted as liaison with the outside sales representatives on behalf of inVentiv Health and the pharmaceutical manufacture represented • Monitored sample inventory for 25+ sales representatives throughout the Ohio and Michigan territories• Compiled inventory reports and identified deficiencies in marketing materials and pharmaceutical supplies for more than 30 different drugs & 12 different companies

Raleigh, North Carolina, Us

• Managed Bayer Pharmaceutical contract for the bacteria infection drugs Cipro, Cipro IV, Avelox & Avelox IV• Engaged with primary care physicians, ER physicians, pharmacies, and hospitals • Successfully achieved 110% of sales goal and increased market share by 25% • Secured formulary win status at Herrick Memorial Hospital, adding Avelox in P.O. and I.V. form

Memphis, Tn, Us

• Provided exceptional customer service to diverse clientele, showcasing strong communication and organizational skills• Successfully navigated through various logistical challenges to ensure timely delivery of packages• Demonstrated cultural sensitivity and adaptability while interacting with multicultural populations

Washington, Dc, Us

• Supervised a work group of six Navy enlistees, providing training in word processing and database management• Coordinated all Naval Base San Diego ship homecomings, Waterfront Operations business meetings, and physical training sessions• Reported directly to the Commander of Waterfront Operations, ensuring smooth operations and communication• Negotiated effectively to ensure successful outcomes for all events and operations

Bachelor Of Arts - Ba, Communication, General

Bachelor Of Arts - Ba, Communication, General