- Provide excellent customer service to ensure client retention- Assist customers with technical issues and educate via phone and email- Send all data contribution files to Experian, Equifax, Dun & Bradstreet, and Ansonia monthly and ensure that all data is loaded and resolve any issues- Set up new data contributors with the credit bureaus- Update and maintain our company social media pages- Prepare and reconcile the daily deposit- Resolve any billing issues with customers- Train customers on how to properly pull a credit report and use our website.- Order international credit reports for customers- Assist customers in properly reading and interpreting our credit reports-Create reading guides for each report type-Train new resellers on using our website and create branded reading guides for their use

•Contact leads and convert them to clients•Set up new cases in Needles software•Order medical records and other documents needed for Social Security Disability and Workers’ Compensation cases•Assist clients in completing questionnaires for their case•Schedule/coordinate depositions and appointments •Communicate with clients on the status of their case•Ensure that pertinent data is notated in client’s electronic file•Update and maintain our company website

•Provide excellent customer service to ensure client retention•Assist customers with technical issues and educate via phone and email•Send all data contribution files to Experian and Equifax monthly and ensure that all data is loaded and resolve any issues•Update and maintain our company website and social media pages•Create, edit, and publish tutorials with Wondershare Democreator software•Prepare and reconcile the daily deposit•Resolve any billing issues with customers

•Use Excel to include formulas and pivot tables and produce complex efficiency reports•Create training videos and schedule meetings online•Form presentations using Power Point and sales documents for sales representatives•Prepare and submit special pricing requests and escalate them to expedite the approval to meet a customer deadline•Prepare and update quarterly forecast document and load new data to Microsoft CRM software•Assist customers with using our partner portal•Ensure quality and clarity of reports and data accuracy •Trained new Sales Support Coordinators both domestic and overseas

•Knowledge of Patterson Eaglesoft software•Confirm Insurance benefits and estimate copays and submit claims•Post patient and Insurance payments, collect on past due accounts•Schedule patients for treatment and recare•Create new patient charts and letters•Track and send past due recare letters to patients and appointment reminder postcards•Schedule to avoid downtime in hygienists schedule•Reconcile daily deposit

•Knowledge of QuickBooks, Microsoft Excel, Word, and email•Greet and check in all club members as they arrive •Train new employees on all procedures•Track members progress with meeting their goals•Coordinate with other businesses to display club’s brochure to increase market penetration•Maintain insurance memberships and submit billing•Give tours to prospective members and educate on how to properly use equipment•Collect and post membership and tanning payments in QuickBooks•Contact delinquent accounts and retrieve payment

•Grew customer base to over 200 customers•Trained new consultants in customer service, product presentation, and inventory management•Developed a positive relationship with consultants to promote their career development •Attended multiple seminars on customer service, interviewing skills, product knowledge, and training more effectively•Maintained excellent customer service to ensure repeat sales and generate new business•Organized meetings and promotions to train and show products

•Prioritized calls and clearly communicated all important aspects to police officers•Communicated with up to 15 officers per channel on a shift•Worked as a team player to ensure officer safety at all times•Multitasked between a phone, two computers, and dispatching •Completed CPR, EMD, and NCIC training •Trained new Dispatchers for six weeks to ensure their confidence, skills, and safety awareness and completed all necessary evaluation reports