Heather Mccann is a Director - Internal Audit: Audit Planning and Capacity Management at American Express. She possess expertise in data analysis, business analysis, process improvement, risk management, six sigma and 9 more skills. Colleagues describe her as "Heather is a great team member to work with as she effectively completes assigned tasks, thinks critically about how to improve processes, and maintains a positive attitude. Heather completed tasks outside of her normal responsibilities while consistently meeting tight deadlines. I would be happy to work with Heather again in the future. " and "I enjoyed working with Heather in connection with the Business Process Engineering efforts at S&P. As her trainer and coach, Heather was an ideal project manager--helping to execute the core initiatives for S&P. Heather's expertise in analyzing data to drive solutions was tremendous--and a great asset to the overall initiative. I would GLADLY work with her again!"