Heather Mccarthy Email & Phone Number

San Francisco, California, US

With a mission to help companies build a better culture through food, Zerocater is on a path to becoming the No. 1 food company serving the workforce. To achieve this, I am proud to oversee partnership sourcing and ensure we have the best corporate catering providers in each market to meet every client's needs.

• Leverage extensive food industry and business knowledge to support a range of needs for clients from operational management to event production. Oversee daily operations to not only meet client needs, but also to.
• Volunteer at Pacific Community Ventures to consult with small food businesses on how to enhance internal structures and processes to ensure stability; aided 3 clients over a 5-year period.

• Joined as one of the first hires in the role of Director of Sales & Operations, entrusted to introduce collaboration between sales and operations to establish business profitability while maintaining a positive brand.
• Grew revenue from $100K annually to $1M in 2 years, increasing to $6M in 4 years; achieving profitability in second year and maintaining YOY.
• Oversaw sales and operations in San Francisco and Los Angeles, scaling to 40+ cities across the US and Canada.
• Built a multi-million dollar client base of repeat and referral business including the World Bank, Stanford University, Google, Facebook, Dropbox and many other Fortune 500 companies.
• Significantly grew a dual-sided online marketplace hosting 50 events a month to 1000+ events monthly.
• Audited a 1000+ page website to be more consistent across visual and written content; introduced core style standards for voice and tone utilized by multiple departments to ensure strong brand representation across.

San Francisco, CA, US

• Excelled at overseeing and improving operations within a Certified B Corporation, introducing a framework that could be replicated from person to person, city to city, and event to event. Designed warehouse management.
• Enabled the highly successful turnaround of under-performing operations of a then 10-year old business; ensured the achievement of consistent profitability within 2 years, as well as ongoing YOY maintenance.
• Oversaw 3 markets with 60+ staff across San Francisco, Chicago, Portland, and Seattle, supporting 300 corporate events and cost of goods for over $2M in annual revenue.
• Organized and coordinated team building events for 250 clients annually, with attendance of up to 275 guests.o Culinary Operations: Cisco – 160 Guests $47K+; Google – 85 Guests $18K+; Logitech – 63 Guests $18K

Chicago, Illinois, US

Adeptly managed over 200 agency and corporate accounts valued at more than $2 million in annual revenue. Achieving success required understanding individual objectives, advising on best practices, and creating comprehensive solutions for each client's media intelligence needs.

French Cuisine

Bachelor Of Arts, Sociology