Heather Mcneice Email and Phone Number

- Remote consultant providing services in executive and administrative assistance and operations for multiple clients. - Provide high-level administrative support to C-suite executives, including managing calendars, scheduling meetings, and coordinating travel arrangements.- Develop and implement operational strategies to improve efficiency and productivity within client organizations.- Assisted in the planning and execution of company meetings, conferences, and special events.- Manage and prioritize multiple tasks and projects, ensuring timely and accurate completion.- Maintain confidentiality and handle sensitive information with the utmost discretion.- Utilize project management tools to track progress and ensure successful project delivery.- Developed and maintained efficient electronic filing systems.

- Delivering weekly and monthly services for multiple clients including bookkeeping, reporting, and organizational services.- Understanding unique business requirements and anticipating the needs of each client. - Assisting with end-of-year bookkeeping information and reports.

- Regrouping organizational process and mission after the impact of COVID.- Managing a volunteer board of 21 full board members and 8 coordinators.- Growing membership and programs offered to existing members.

- Responsible for managing DuPage Doubles membership with the state organization, Multiples of Illinois and the national organization, Multiples of America. - Act as liaison between all organizations, disseminating communications and ensuring compliance.

- Responsible for all communication throughout the organization, including newsletter creation, social media management, website management, and updates, increasing community awareness and partnerships with area resources. - Manage a team of 6 volunteers to perform several functions.

- Responsible for raising funds to host the annual state-wide workshop and convention for families of multiples through creative fundraising channels. Met and exceeded this goal, 154% of the original target raised.- Supervisor of DuPage Double’s largest fundraiser, a semi-annual resale, and coordinating over 12k feet of retail space for 80+ sellers to over 2k buyers, in 9 selling hours. Actively involved in managing the financials, payouts, and other records for each seller and the club. - Coordinating at least 2 large fundraisers each month for our organization, including volunteering at concert venues to run their concessions during the summer months. - Leading fundraising efforts for our annual club philanthropic organizations.

- Managed a full board of 36 volunteers to oversee all aspects of club functions. - Oversaw the rebranding of the organization with an updated logo, advertisement documents, revised website, and marketing materials. - Reorganized the infrastructure of the organization, updating policies, procedures, and board organization, updating severely lacking accounting and financial documentation practices, and reinstituting annual financial audits. - Increased our community involvement through volunteer opportunities at local food banks, hospitals, and specialist medical facilities.- Acted as an ambassador between DuPage Doubles and the multiples community to further our mission of support, education, and services for families of multiples in DuPage County.

- Created a dynamic monthly programs portfolio, encompassing all demographics of membership, and educational content.- Generated a process and framework for monthly repeatability of unique and applicable programming.- Ran committees for three large special events annually, stretching the budget and finding sponsorship opportunities to add a fourth event.- Organized a team that created a platform for families with special needs to connect for support, successes, challenges, and share resources.- Increased events from two per month to over ten a month, for parents to find an outlet for support or relief. - Engaged local hospitals to provide multiples pregnancy class attendees with DuPage Double’s information and spoke at parent panel events. - Increased events promoted a membership boom, growing DuPage Doubles to the largest multiples club in Illinois.

- Provide assistance and administrative support to the Founder and CEO for process and procedural creation and support for internal needs and client account setup. - Managing research teams in Pakistan, support staff functions, including writing staff and technical support in United States.- Responsible for hiring, firing, performance reviews, and other human resource tasks.- Act as inside sales coordinator to develop business prospects to pass to the CEO.- Deliver customer service and quality control of work products for client base.- Create research for internal teams, as well as client-facing analytic and usage reports.- Social media management for clients on Facebook, Twitter, LinkedIn, and Instagram.- Financial management, invoicing, and accounts receivable management.- Oversee project management, and collaboration tools, and was the email administrator for the company.

- Managed the largest territory in the United States for IP&S division, identifying prospects, through sale to site wide training and implementation. - Achieved dynamic growth in territory, closing the most new clients in the United States, more than double what other Account Executives attained. - Achieved and exceeded the annual quota of $250k, consistently.- Actively mentored and trained colleagues and cross-trained sales staff from other divisions of the organization for larger cross-selling opportunities.

- Built and backfilled new clients on product concept before product release, grew online subscriber accounts with custom reports and existing add-on modules across all industries. - Tasked with signing 15 new customers by product release. Surpassed quota by 300% with 45 customers signed resulting in over $1 million in new business.- Additional quota assignment to sell $50k of add-on module business. Surpassed quota by 150% with $75k in sales.- Targeted prospects based upon top patent activity, and return on investment of the product versus existing patent costs spent to build economic sales pitch focusing on senior and C-level management.- Designated product manager for a new chemical database. Responsible for organizing internal timelines, coordinating client beta testers, all internal and external communications, training, daily monitoring, and feedback.- Published author for IPFrontline and Pharmaceutical Issues Committee member through Intellectual Property Owners Association.

- Developed new business and account growth in Pacific and Central territories by representing over 100 products. Achieved and exceeded the $1.5 million territory quota every year. - Drove dynamic growth with the most new accounts closed in 2006 and 2007. Closing 200 new companies, over 4 times more than the next New Business Development Manager.- Handled the entire sales cycle, including prospect identification, needs analysis, demonstrations, customizations, customer management, and sales negotiations.- Named key accounts managed included top-tier pharmaceutical, biotechnology, generic, food, chemical, and life science companies. - Managed three team members, trained and coached team to ensure product and procedure knowledge, provided phone or in-person assistance with deals, and conducted team pipeline reviews.- Coordinate coverage and attend trade shows and customer events.

- Maintain an existing account base of over 200 accounts through expansion, account renewal, and proactive customer management. - Conducted product demonstrations, prospect identification, client relation management, product support and attending trade shows.- Provided support for five outside sales team with product training, contract and customer administration issues and road show support. - Surpassed 100% of monthly sales quota of $35k each month between 170% and 425%.

- Met and surpassed monthly sales quota of $20k completely through cold calling. - Provided quality customer service for external and internal clients, maintained the knowledge base of changing market conditions, industry trends, and anticipated customer needs.- Supported outside sales team of ten in daily activities such as account penetration, research, and customer service with existing and potential clientele base to identify, create, and close revenue.- Provided Vice President of Sales & Marketing with statistical reporting, account planning, seminar and roadshow planning along with sales pipeline updates including lead reports, weekly activity, and customer status tracking.

- Developed positive customer contact by calling accounts to generate product interest, company awareness, expanding new business, and growing revenue opportunities.- Supported outside sales team of eight in customer satisfaction, maintenance, customer product training, account penetration, and appointment setting. - Surpassed quarterly sales quota of $30k through cold calling and growing existing accounts by 125%.

- Built an in-depth knowledge of products, shortened sales cycle through effective business intelligence, and served as the communication hub between customers, sales, technical support, contracts, and services to maximize customer service. - Surpassed quarterly sales quota of $40k by 125% through cold calling and growing existing accounts. - Supported 25 field sales representatives in appointment setting, account penetration, research, and seminar planning. - Mentored and trained new and existing employees in product presentations, coordinating appropriate employee training, personal knowledge growth, and skill set building.