Heather Miller Blackman Email and Phone Number
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SIGNIFICANT ACCOMPLISHMENTSOver 20 years' of healthcare industry experience both payer and provider sides. • Experienced in contracting, negotiation, and compliance as well as relationship management, operations support, and process improvement. • Experienced in eBusiness marketing, account management, training, and customer service. Knowledgeable in web design, contracting, project management, and budgeting. Team player and strong independent contributor. Committed to high work ethics and attainment of required goals and objectives.
The University Of Vermont Health Network
View- Website:
- uvmhealth.org
- Employees:
- 4565
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Network Director, Payer ContractingThe University Of Vermont Health NetworkBurlington, Vt, Us
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Sr. Healthcare Contract SpecialistThe University Of Vermont Health Network 2018 - PresentBurlington, Vermont, United States• Analyze, negotiate, implement, and manage Commercial managed care contracts with local, regional, and national payers including insurance companies, government entities, and third party administrators on behalf of UVMHN Affiliates and subsidiaries • Prioritize negotiation of managed care contract inventory of more than 200 participating and delegated credentialing agreements ranging from low volume specialty agreements to high volume contracts with political sensitivity and intricate complexity; all lines of business (i.e. Commercial, Medicare Advantage, Managed Medicaid)• Secure, as lead negotiator, defined strategic targets including budgeted reimbursement rates, favorable contract language, improved operational processes and participation in value based programs where applicable; frequent simultaneous annual negotiations• Collaborate with applicable contract stakeholders (i.e. Affiliate CFOs, Operations, Billing) regarding strategic target acquisition and associated obstacles as well as implementation logistics and contract compliance • Support UVMHN Credentialing & Enrollment as the Contracting Department liaison regarding implementation and management of delegated credentialing agreements, regulatory and operational policy changes, as well as NCQA certification support and ad hoc requests for assistance -
Healthcare Contract SpecialistThe University Of Vermont Health Network 2013 - 2018Burlington, Vermont Area
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Account RepresentativeMvp Health Care 2009 - 2013• Manage 1450 employer group accounts, representing over 8000 members• Develop and maintain relationships with 95 assigned insurance brokers • Analyze existing employer plans and make product recommendations• Market multiple products / services – health insurance, ancillary (HSA, HRA, FSA), administrative functions (Cobra Administration)• Resolve employer group and broker issues to increase account retention -
Ebusiness Marketing ConsultantBcbs Of Tennessee 2005 - 2009• Contributed to eBusiness Marketing team’s annual ROI of over $2m • Marketed eBusiness in 34 counties representing 10k health care providers• Conducted over 1500 provider trainings and site visits over a 3 year period• Participated in strategy development to increase eBusiness usage to meet annual goals• Developed and maintained presentations and marketing deliverables• Participated in workgroups representing eBusiness and provided feedback on web design and application improvement • Collaborated daily with multiple departments for problem resolution and provider advocacy -
Provider Relations RepresentativeBcbs Of Tennessee 2004 - 2005• Implemented a new reimbursement methodology for health care providers within mandated financial, timeliness, and political parameters• Educated 500 providers on policies, procedures and contractual obligations• Conducted field trainings and workshops• Researched and resolved provider inquiries and issues
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Contract AnalystBcbs Of Vermont 2003 - 2004• Secured additional $3.6m in contractual savings as contracting team member• Negotiated contracts governing $23m in annual claims• Managed a $112k ancillary budget• Drafted contracts, amendments, and letters of agreement• Supported team leader in Physician Hospital Organization risk negotiations -
Web Designer / Desktop PublisherB2 Computer Consultants 1998 - 2004• Designed and maintained smaller mostly non profit websites• Formatted a 300 page genealogy book• Designed multiple brochures, flyers, and business cards• Utilized Dreamweaver, Photoshop, Acrobat, and PageMaker
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Project ManagerInfinite Technologies Of Vermont 2000 - 2001• Managed the 2001 IBM Microelectronics’ website redesign completing it on time and exceeding corporate compliance and quality standards• Managed web, print, and statistics projects as a sub contractor for IBM Microelectronics • Handled project budgets from $1k to $100k• Developed and presented eBusiness solutions to prospective clients• Created proposals and responded to RFPs -
(Senior) Customer Service RepresentativeBcbs Of Vermont 1996 - 1998• Provided customer service to members and providers• Supervised 12 customer service representatives• Created customer service desk procedures
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Intake CounselorConflict Management Inc 1995 - 1996• Screened and scheduled patients including court mandated• Processed insurance claims for 10 mental health therapists• Performed receptionist duties
Heather Miller Blackman Education Details
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Woodbury CollegeParalegal Studies -
University Of Great FallsHuman Services
Frequently Asked Questions about Heather Miller Blackman
What company does Heather Miller Blackman work for?
Heather Miller Blackman works for The University Of Vermont Health Network
What is Heather Miller Blackman's role at the current company?
Heather Miller Blackman's current role is Network Director, Payer Contracting.
What is Heather Miller Blackman's email address?
Heather Miller Blackman's email address is he****@****2cc.com
What is Heather Miller Blackman's direct phone number?
Heather Miller Blackman's direct phone number is +161555*****
What schools did Heather Miller Blackman attend?
Heather Miller Blackman attended Woodbury College, University Of Great Falls.
What are some of Heather Miller Blackman's interests?
Heather Miller Blackman has interest in American Sign Language, Travel, Dog Training.
Who are Heather Miller Blackman's colleagues?
Heather Miller Blackman's colleagues are Denise Staff Linto, Dorothy Pfende, Jenna Hsiang, Irma Dautovic, Ben Wilcox, Jane Rondeau, Tracy Hinck.
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