Heather Mitchell

Heather Mitchell Email and Phone Number

Records and Information Management Coordinator @
Heather Mitchell's Location
Capalaba, Queensland, Australia, Australia
About Heather Mitchell

I am passionate about helping organisations manage their information as an asset so that it supports corporate governance, assists in the delivery of strategic goals and makes employees’ jobs easier.

Heather Mitchell's Current Company Details
City Parklands Services Pty Ltd

City Parklands Services Pty Ltd

Records and Information Management Coordinator
Heather Mitchell Work Experience Details
  • City Parklands Services Pty Ltd
    Records And Information Management Coordinator
    City Parklands Services Pty Ltd Jul 2014 - Present
    Brisbane
    My responsibilities include:Providing direction in records and information management.TRIM / Content Manager 9.2 EDRMS system administration and help desk support.Development and implementation of recordkeeping procedures and training programs.
  • Seqwater
    Principal Records Advisor
    Seqwater Jan 2014 - Jul 2014
    Ipswich, Queensland
    My responsibilities included:Reviewing, developing and implementing organisation-wide recordkeeping policies, procedures, standards and guidelines.Providing specialist strategic advice to the Seqwater Senior Executive on compliant recordkeeping.TRIM EDRMS administration and help desk support.
  • Rspca Queensland
    Bequest Volunteer
    Rspca Queensland Jul 2012 - Jan 2014
    Wacol
    My responsibilities included:Updating ShelterMate system with Bequestor and Pet Legacy DetailsDigitising hard copy recordsAuditing information contained in paper-based Bequest and Pet Legacy files and updating ShelterMate to ensure that the system accurately reflects the contents of hard-copy files.Data entry of annual survey results into ShelterMate to enable statistical reporting.
  • Queensland Police Service
    Manager (Corporate Records)
    Queensland Police Service Sep 2001 - Mar 2012
    Brisbane, Australia
    My responsibilities included:Leading the Corporate Records Management function in QPS.Developing and delivering training for QPS staff in records management policies, practices and software. System administration of the Objective electronic and document management system (eDRMS), including creation and maintenance of user profiles, thesaurus terms, retention and disposal schedules, file and document prefixes, action officer codes, passwords, security levels, user privileges, group allocation and home locations.Developing, implementing and maintaining State-wide records management policies, procedures, standards and guidelines.Providing specialist strategic advice to the QPS Senior Executive on compliant recordkeeping.Providing expert records management advice to QPS business units on request, including the design and implementation of filing systems. Providing professional guidance to records managers across QPS. Coordinating change management processes to ensure a smooth implementation of Corporate Records Management software across QPS.Ongoing development and maintenance of the QPS Business Classification Scheme and QPS Records Retention and Disposal Schedule.Developing and maintaining sound client relationships and marketing the opportunities and benefits of corporate records management.Developing and maintaining professional networks with the Queensland State Archivist and records managers in other State, inter-state and Commonwealth agencies.Representing QPS at Whole-of-Government committees dealing with strategic recordkeeping issues. Leading and managing a team of up to 18 members.
  • Queensland Police Service
    Senior Project Officer, Corporate Records Management Project
    Queensland Police Service Jul 1998 - Sep 2001
    Brisbane, Australia
    My responsibilities included:Assisting in the development of eDRMS requirement specifications for inclusion in QPS tender documentation.Public presentation of information sessions to eDRMS vendors, to advise them on the scope of the QPS Corporate Records Management Project (CRMP).Developing an evaluation matrix for standardised evaluation of the short-listed software packages against documented requirements specifications.Leading the short-listing, bench testing and evaluation of the short listed software solutions and making recommendations to the CRMP Board on the most suitable software package.Developing software acceptance testing scripts to ensure that the selected software solution performed to specification. Developing and delivering records management and eDRMS training modules.Leading retention and disposal exercises in regional offices.
  • Queensland Police Service
    Senior Information Officer (Records)
    Queensland Police Service Nov 1997 - Jun 2001
    Brisbane, Australia
    My responsibilities included:Leading and managing 11 staff members providing operational recordkeeping services to various Divisions and Commands.Providing professional electronic document and records management consultancy services to corporate, regional and divisional officers.Assisting in the development of a State-wide retention and disposal policy and schedule, and maintaining archival procedures.Developing and delivering training for QPS staff in records management policies, practices, procedures and software (RecFind).Provision of a secretariat to the QPS Records Retention and Disposal Committee.
  • Education Queensland
    Quality Control Officer
    Education Queensland Apr 1994 - Nov 1997
    Brisbane, Australia
    My responsibilities included:Supervising and scheduling of workloads of six staff. Pre- and post-action quality control of departmental files, documents and data entry. File registration. Classifying and registering correspondence.Assisting in the implementation of the department's computerised records management system, RMSII.System administration of RMSII.Training Document Management Unit (DMU) staff and departmental action officers in RMSIII usage and records management practices and procedures. Site visits to regional offices in order to quality control their records management procedures and operation of RMSII.Developing the Education Department Retention and Disposal Schedule.Coordinating retrieval of files from secondary storage as required.Undertaking internal audits within the branch.Development and maintenance of DMU’s quality system.

Heather Mitchell Skills

Compliant Recordkeeping Policy And Procedure Development Edrms Administration Development Of Retention And Disposal Schedules Records Management Team Leadership System Administration Development Of Business Classification Schemes Edrms Requirement Specification Customer Relationship Management Strategy Program Management Testing Document Management Training Change Management Policy Administration Management Documentation Quality Control Security Information Management Acceptance Testing And Implementation Development And Delivery Of Recordkeeping And Edrms Training

Heather Mitchell Education Details

  • Wavell State High
    Wavell State High

Frequently Asked Questions about Heather Mitchell

What company does Heather Mitchell work for?

Heather Mitchell works for City Parklands Services Pty Ltd

What is Heather Mitchell's role at the current company?

Heather Mitchell's current role is Records and Information Management Coordinator.

What schools did Heather Mitchell attend?

Heather Mitchell attended Wavell State High.

What are some of Heather Mitchell's interests?

Heather Mitchell has interest in Animal Welfare, Environment, Disaster And Humanitarian Relief.

What skills is Heather Mitchell known for?

Heather Mitchell has skills like Compliant Recordkeeping Policy And Procedure Development, Edrms Administration, Development Of Retention And Disposal Schedules, Records Management, Team Leadership, System Administration, Development Of Business Classification Schemes, Edrms Requirement Specification, Customer Relationship Management, Strategy, Program Management, Testing.

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