Heather Morrison Email & Phone Number

Derby, England, United Kingdom

Nottingham, United Kingdom

My role was to work in partnership with the leadership teams in BCM Specials, and the Quality Function, providing support and challenge around all people related decisions. Key achievements include: OD Change and the successful introduction of a flexible contract in a unionised environment. This led to an in year saving of £90k.  Strategy – Working with the Head of functions and their leadership teams to support in the creation of a 2 year strategy. Developed people plans that align to the business strategy and followed through to implementation. Currently working with leaders to embed a leadership development programme, to support the change in culture across the UK factory.  ER - Managed highly complex ER cases across both unionised and non-unionised environments, providing advice and employment law implications. Succession Planning – Introduced succession planning for key and critical roles in functions, which has led to internal progression of talented colleagues. Performance Management – Worked as part of the HR Team to design, implement and embed a new Performance Management and Development programme.  Engagement – following a recent Employee Engagement survey, worked with leaders to create engagement plans, which included feedback and action planning sessions with teams, and regular communication events with all colleagues across the function.  Talent Retention – Devised a retention plan for teams with high attrition rates, which included external salary benchmarking, implementation of stay interviews and development/external training plans. The outcome of which has been significantly reduced attrition rates, and an increased engagement level of 10% following the recent Employee Engagement survey. Recruitment – played an active role in recruiting for leadership and key technical roles across BCM.

Nottingham, United Kingdom

From April 2010 I have been the HR lead for the start up and ongoing operations of the new Boots Warehouse in Burton Upon Trent, with c. 800 employees and housing 3 very different and complex business areas consisting of a Boots.com operation, International Distribution and the Company’s Christmas operation. The key people challenges being the in-sourcing of the 3 operations from 3rd party providers, and embedding a new organisational culture within the new operation.Key achievements included: Played an integral part in the leadership team to achieve an effective site start-up by ensuring a robust recruitment process was in place to enable the right people in place in line with the start up plan.Led the Burton site start up plan to ensure leaders have the right skills and capabilities to lead their teams successfully.Leading a TUPE and a redundancy programme of the Boots.com operation from a 3rd party provider back into Boots. This involved leading Group and Individual consultation for 150 employees.People Workstream lead for the new warehouse, in addition to TUPE, supporting the creation of the site culture, and ensuring leaders lead and are fully accountable for their people during initiatives such as absence, performance management whilst ensuring the site is a great place to work.HR Business Partner to the Head of the Burton Warehouse and his direct reports – coach and influence on overall people agenda for the site.Developed a site people plan in conjunction with the Logistics and Supply Chain people plan and worked with the leadership team to embed.Managed a consultation process with 1000 employees at the Nottingham site with significant changes to terms and conditions of employment and shift patterns in an automated environment.Led a Capability Management Project to redeploy 20 restricted duties colleagues into an automated warehouse.

Nottingham, United Kingdom

Took a lead HR role in the delivery of a “Store Friendly Supply Chain Programme”. A £140m project to automate a central warehouse on the Nottingham site and to replace 18 Boots run Regional Distribution Centres with much smaller 3rd party run Cross Dock Centres.

North Region