Heather Murphy Email & Phone Number

Dundrum

Damastown Industrial Park

Ability to navigate through multiple computer applications with speed and accuracy.Ability to work with team members to resolve issues that arise.Set up and coordinate meetings and conferences.Create and modify documents using Microsoft Office.Update, process and file documents.Designed, built and tested the core components of a platform.Investigated solutions to platform requirements.Designed and developed solutions for top user’s issues.Some of the main programs I have worked with include Oracle, Eclipse and Cygwin.Applied Failure Mode and Effects Analysis to a Java based application.Researched aspects of the applications architecture and functions being tested to understand the task given.Creating issues which may appear to the user and find a solution before the problem arises.Running multiple tests, using the applications SQL database, J2EE architecture and the GUI.Creating queries, snippets of code and problems within the application itself. Building relationships with members of the team and members of the IT industry

Dundrum

Maintain 100% standards and ensure a welcoming environment exists on the floor to provide a superior experience for customers. Maintain up to date knowledge of all stock and technical information to be able to communicate clearly with customers and team members.Maintain an engaging presentation of merchandise that will draw in customers and help stimulate sales activity.

Nutgrove

Work within a dynamic, ever changing fast-paced environment.Putting the customer first and providing great customer service. To have initiative and a flexible approach to the job.Answer queries and offer information both face to face and over the phone.Arrange shop displays and handle payments, inform customers on promotions and events.Handle all stock effectively and ensure back of house standards are maintained.Support my Management Team in achieving company sales targets and operational goals.

Knocklyon, Dublin 16

Establish and maintain a good relationship with customers and all co-workers. Responsible for keeping the tables clean and tidy, collecting empty plates and glasses.Delivering food and also drinks to customers at tables.Ensuring all cash, charge, float and till procedures are carried out efficiently.

Bachelor’S Degree, Computer Science

1st Year Modules studied, GPA 2.73 Semester 1: Web and User Experience (B+); Computer Architecture (B); Software Development 1 (B-).

High School, Leaving Certificate

Junior Certification Leaving Certification ECDL Certification