Providing insurance coverage to customers while also educating them on different coverage options to best meet their needs.

Writing insurance policies for Auto, Home, Renters and ATV insurance.

Service Center, Workers Compensation Insurance Point of contact for business owners, provide customer service for billing/policy questions and endorsements. Answering multi-line phonesQuote, issue and maintain policies Educate insured’s on Workers Compensation Insurance and refer to specialists in other departments if needed. During my time here I have taken a Spanish 1 class to improve my customer service relations with Hispanic customers, also I have taken a Customer Service Improvement class-received certificate of completion.

Property & Casualty Insurance Agency. Quoting, issuing and endorsing new and existing insurance policies for: Home, Auto, Renters, ATV/RV, Mobile/Manufactured Homes, Commercial General Liability and Bond Insurance. Educating clients on insurance coverages. Assisting in website development, online quoting and customer service.

Responsible for answering multi line phonesQuoting and issuing policies for Auto & Home Insurance. Taking payments over the phone and in person, counting till at the end of the day.Filing, processing mail and typing/mailing outbound letters to businesses and clients

Volunteer through Career Path Services “On The Job Training Program”Process Medical, Dental & Vision Insurance claimsFiling paperworkPrepare and process mass mailings to insured’s.