Heather Needham Email & Phone Number

Paris, FR

Paris, FR

Morristown, NJ, US

London, England, GB

London, England, GB

- Provides leadership and direction for production and packaging of a lubricants blending facility with an organization size of 50 people -

Wilmington, DE, US

- Held three separate Area Manager positions at the Chambers Works plant: - Provided overall leadership and direction for production and packaging of multiple high-hazard production facilities, with an overall organization size of 50-75 people- Drove improvements in uptime and capacity release to achieve record production in several production areas.- Set.

Wilmington, DE, US

- Provided overall leadership for development and launch of a new product, including; process design, market attractiveness, value proposition, and commercialization. - Responsible for sales of Zircon mineral sand at six customer accounts which account for $7MM in annual sales. - Led the Minerals Business Team in monitoring progress on sales, pricing.

Wilmington, DE, US

• Lead the TS-16949 implementation effort for the site including leveraged operations such as: Sourcing, Customer Service, outside tollers, and the Central Laboratory
• Managed QS-9000 and ISO-9000 quality systems for four distinct production facilities within the unit including; continuous polymerization, batch polymerization, and compounding processes.
• Identified quality system improvements necessary to reduce number of customer complaints by 25%
• Received the “Winning Spirit Award” for accomplishments related to positive customer interaction and reduced quality complaints.

Wilmington, DE, US

• Achieved corporate Black Belt Certification February 15, 2001
• Achieved top ranking among Black Belts for the highest yearly dollar savings (total projects’ savings validation of $8MM in 2001)

Wilmington, DE, US

• Managed Administrative/HR and training functions for all personnel
• Coordinated wage-roll operations movement, progression, and performance evaluations
• Implemented the principles and practices of a High Performing Work System (HPWS)
• Created a Qualification Based Selection (QBS) process for wage operations entry eligibility

Wilmington, DE, US

• Managed a group of 32 wage roll employees in a laboratory/ production semi-works environment.

Wilmington, DE, US

• Worked in the batch nylon polymer production facility to provide support for the casting process.