Heather O.

Heather O. Email and Phone Number

Associate Manager, Supplier Quality Assurance @ The J.M. Smucker Company
orrville, ohio, united states
Heather O.'s Location
Greater Cleveland, United States
About Heather O.

I am an experienced professional in the Food Manufacturing sector with experiences with Human & Pet Food in Supplier Quality, Supplier Management, Risk Assessment, Auditing, HACCP / HARPC, FSMA PCQI, ISO 9001 Internal Auditor Certification, Project Management / Leadership, Training, Coaching Quality Assurance / Control and Corporate Quality. Service Oriented. Always looking for professional development and growth!

Heather O.'s Current Company Details
The J.M. Smucker Company

The J.M. Smucker Company

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Associate Manager, Supplier Quality Assurance
orrville, ohio, united states
Website:
jmsmucker.com
Employees:
4385
Heather O. Work Experience Details
  • The J.M. Smucker Company
    Associate Manager, Supplier Quality Assurance
    The J.M. Smucker Company Jul 2017 - Present
    Orville, Oh
  • Agrana Fruit Us, Inc.
    Food Safety Auditor
    Agrana Fruit Us, Inc. Mar 2016 - Jul 2017
    During Supplier Quality audits, I review a processor’s Food Safety Controls, Quality Management Systems, Personnel Policies, Good Manufacturing Practices, Sanitation, Pest Control, Packaging/Labeling, Inventory Practices, Recall/Return programs, and Food Defense.I have a strong background interacting with suppliers on food safety, GAP, GHP, GMP and Process Control to reduce material defects, foreign bodies and contaminates in raw materials.Strong focus of Food Safety document control and regulatory documentation . Collaboration with internal teams to internally approve ingredients and suppliers. Projects management and leadership.
  • Nestle Usa
    Specifications Author (Quality Management)
    Nestle Usa Apr 2008 - Apr 2015
    Solon, Oh
    - Composing raw ingredient specifications which describe all characteristics (such as sensory, chemical, physical, microbiological parameters etc.) of an ingredient.- Auditing and validating raw ingredient specifications to ensure it accurately depicts what Product Development desires, which will comply with all aspects of its intended function in the factory and that the vendor can supply. - Ensuring our specifications are consistent across all Nestle divisions and are in compliance with Nestec, regulatory and industry standards.- Project management for innovation (e.g. new product launches) and renovations. -Supporting related quality systems (e.g., SAP, NQS, GLOBE etc.) and optimize system performance and consistency. -Training others from various departments/divisions in Nestle USA business practices to ensure consistency of specifications across divisions. - Managing and maintaining raw ingredient specifications in GLOBE and associated systems (e.g. Intelex to house our required documents from the vendors), including all aspects of system administration.- Coordinate the development and maintenance of Nestle USA specifications for raw materials. - Ensure food safety and quality of raw materials through compliance with Nestec, regulatory, and industry standards.- Provide technical support to all divisions in Nestle USA (e.g. Confections, Beverage, Prepared Foods) businesses and coordinate efforts to standardize wherever possible. - Collaborate with Ingredient Experts, Procurement, Product Development, Marketing and factories to analyze specifications, testing schemes and acceptance criteria to effectively and efficiently achieve product consistency. - Audit for compliance to Nestle USA policies and procedures. -Train and monitor Specification community to comply with Nestle USA business practices to ensure consistency of specifications across divisions.
  • Country Pure Foods
    Quality Assurance Technician
    Country Pure Foods 2001 - 2008
    - Responsible for batch reconciliation (cost accounting for raw ingredients to finished goods) for each batched produced- Responsible for communicating to our customers relating to quality matters- Experience with OSHA, FDA, AIB (plus additional) inspections- Ordered laboratory supplies- Monitored departmental budget- Supervised and educated production personnel- Involved in setting departmental goals and objectives- Involved in writing QA policies for QA Manual- Performed various analytical & microbiological test for various ingredients and processes- Ensured all co-packed products meet specifications and pulling sterile samples for microbiological testing- Monitored & Recorded temperatures of coolers, freezers & products- Analyzed incoming concentrates for compliance to specifications- Calibrated lab equipment and updating logs- Maintained neat, accurate records of all tests performed- Collected samples & performing routine bacteriological plating- Performed microbiological testing on raw and processed samples- Collected and analyzed data from various aspects of production- 5 year member of Safety Committee and involved in Summit County Safety Council
  • Superior Dairy, Inc.
    Quality Assurance
    Superior Dairy, Inc. 2000 - 2001
    - Collected various environmental samples for analytical & microbiological testing- Monitored all stages of product production- Inspected finished products- Educated employees and enforced Good Manufacturing Processes- Performed various scientific tests- Performed microbiological tests- Vacation support for laboratory- Performed microbiological tests- Participated with team members to provide excellent product quality
  • Sandridge Food Corporation
    Qst Intern
    Sandridge Food Corporation 1997 - 1998
    Medina, Oh
    - Performed pre-operational inspections of facility and equipment - Monitored all stages of product production - Inspected raw ingredients - Inspected finished products - Educated employees and enforced Good Manufacturing Processes - Performed various scientific tests - Performed microbiological tests - Participated with team members to provide excellent product quality
  • Hospice Care Center
    Chef’S Assistant
    Hospice Care Center May 1996 - Oct 1997
    Akron, Oh
    - Assisted Head Chef with serving appetizing and nutritious meals for a 24 bed end of life facility- Maintained inventory of 3 kitchenettes- Maintained inventory log of ingredients and stock- Kept precise logs for refrigerators, freezers, sanitizers, holding temperatures- Collaborated with nursing staff and families regarding the nutritional needs of patients- Performed various duties: dish washing, food prep, cleaning, ordering supplies and inventory- Serve Safe Certification
  • Regina Health Center
    Dietary Aide
    Regina Health Center Jun 1995 - May 1997
    Richfield, Oh
    - Performed various duties to assist the team in providing appealing and nutritious meals for the 172 bed skilled/assisted nursing facility- Prepped food: cutting vegetables, preparing side dishes, preparing breakfast items, preparing dessert recipes etc.- Stocked & inventoried staff and family kitchenettes and break rooms- Prepared meals for residents who had dietary restrictions: diabetics, high blood pressure, thickened food/beverages- Maintained daily nutrition log for skilled nursing patients- Performed various kitchen duties: washing dishes, cleaning equipment, cleaning dining rooms- Participated in Food Safety classes- Serve Safe Certification

Heather O. Education Details

Frequently Asked Questions about Heather O.

What company does Heather O. work for?

Heather O. works for The J.m. Smucker Company

What is Heather O.'s role at the current company?

Heather O.'s current role is Associate Manager, Supplier Quality Assurance.

What schools did Heather O. attend?

Heather O. attended The University Of Akron, Revere High School.

Who are Heather O.'s colleagues?

Heather O.'s colleagues are Andrew Brown, Gabriella Schoolcraft, Ruth Jula, Jim Mitchell, Rick Wilt, Carlos Manning, Collin Lucas.

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