Heather Olguin Email and Phone Number

I have more than fifteen years of progressively responsible experience in settings ranging from insurance and banking to a small nonprofit and an entrepreneurial enterprise. My experience has included all facets of administrative office operations, from calendaring and reception through database management and document preparation to meeting/event planning and booking travel arrangements. I have also been responsible for expense processing, mailing and shipping and office supply ordering.Just as importantly, I have extensive experience cultivating warm and productive relationships with customers, internal staff and outside vendors, as well as researching and resolving complex issues. I have also taken a leadership role in overseeing administrative and reception activities, contributing to process improvement, training staff on new systems, and managing special projects.I have a solid foundation of software/technical skills as well as typing 60 wpm, and have completed training in various statutory and regulatory compliance matters.