Heather Opperman Email & Phone Number

Fremont, Ca, Us

Hayward, Ca

Newark, Ca

• Manage and File Images and Documents for Clinical Trials• Scan incoming Documentation for Clinical Trials• Sort and organize CDs, films and documentation for Clinical Trials• Respond and provide requested materials for internal customers• Organize and pack materials for closed studies

Hayward, Ca

Solta Medical, Inc., through Kelly Services, Inc.Supporting Director of Clinical Programs• Participated in FDA Audit• Scanned all historical Clinical trial documentation• Created Purchase Requisitions using PeopleSoft• Created Contracts for Vendors of Clinical Trials• Packed and organized Clinical Documentation for Long-term storage

Milpitas, Ca

I monitored all communication for the office, phones, eFax, email and voicemail.• Kept patient charts up to date, both commercial and work comp.• Helped patients schedule appointments for office visits and lab tests.• Answered questions regarding insurance, lab appointments and follow up.• Worked with workman comp and commercial insurance patients and insurance companies to verify insurance benefits and request approval to ensure proper treatment.• Learned and implemented compliance for Meaningful Use• Maintained HIPAA compliance for the practice.• Maintained and ordered office supplies.

Supported Director of Training & Development and two Managers.While there, I coordinated both Sales and Technical Training classes, maintained training calendar, scheduled departmental meetings, edited presentations, registered and confirmed of student registrations, set up classroom for training, coordinated special training events; off-site and international, ordered all printing and collateral materials for training, initiated billing of all classes, maintained monthly metrics reports on Excel, acted as liaison with various departments on behalf of training department, interaction with partners and customers, worked with vendors for training materials

Millpitas, Ca

Billing Specialist for the Message Institute. I maintained monthly training metrics reports in Excel. Sent training billing information to Accounts Receivable for training department. Authorized credit cards for monthly billing. Helped implement a new registration tool for Message Institute with other colleagues.