• Designs and develops three-part, instructor-led training courses based on competency development.• Develops a variety of eLearning activities including scenarios, lessons, and interactions.• Utilizes various design tools including Articulate, Canva, Venngage, Snagit, Powtoon, and eLearning Brothers.• Performs basic administrative functions within the Cornerstone LMS.• Develops a wide variety of supporting materials, including facilitator guides, participant guides, PowerPoint presentations, infographics, and games. • Facilitates training classes and informational meetings with audiences ranging from individual contributors to senior leadership. • Supports other departments to revamp their competencies and develop supporting materials.• Created new competencies and behaviors for a new, company-wide competency model in partnership with cross-departmental colleagues.

• Designed and delivered training materials for the funding department using the ADDIE model. • Updated existing content to incorporate interactive activities for increased engagement using Microsoft Office Suite and online platforms. • Recorded and edited training videos using Snagit, Powtoon, and Microsoft Video Editor. • Incorporated courses from the Cornerstone LMS into the new hire training curriculum. • Collaborated with experts across multiple departments for content accuracy and training development strategies. • Received positive written feedback from the VP of Originations for the design and delivery of refresher training. • Led training in both virtual and in-person settings.

• Conducted special education conferences with families via telephone to discuss student strengths and needs. • Documented phone and email communication with families in K12 TotalView Enrollment database. • Shared resources and answered questions for newly-enrolled families.• Remotely collaborated with supervisors and colleagues via Zoom, phone, email, and Skype messaging.

• Mapped and downloaded thousands of custom client files from Brightspace LMS to prepare courses for migration to new learning platform. • Manually converted hundreds of custom quizzes into new format for LMS transfer. • Transferred client courses and content to Vision LMS. • Assisted team members with troubleshooting and mapping questions.• Remotely collaborated with supervisors and colleagues via Zoom, phone, email, and Slack messaging.

• Taught English 1 and English 2 using project-based learning (PBL) strategies.• Designed lessons and projects that allowed students to follow an inquiry-based, hands-on approach to learning. • Supervised the completion of students’ creative and exploratory projects designed to have community impact. • Maintained database to record and analyze data to track student progress. • Utilized online programs such as NoRedInk and USA Test Prep to supplement student learning.• Scheduled delivery and completion of content and administrative tasks based on both short-term and long-term deadlines. • Created a variety of resource documents to assist students in the learning process.

• Taught freshman and sophomore students in Literary Classics and American Literature. • Selected to teach the Ryken American Literature course specifically designed for students of differing learning abilities, providing a variety of accommodations to meet their needs. • Scaffolded instruction to gradually build student skills and guide them through various learning processes.• Created multiple PowerPoint presentations on a weekly basis to assist in the delivery of lessons. • Developed a large variety of resources including writing samples, graphic organizers, study aids, and assessments. • Utilized iPad technology to enhance classroom lessons, particularly for research, creating instructional videos, and educational games.• Served as a freshman homeroom advisor, assisting students with life skills and educational decisions. • Participated in department-wide curriculum development retreat.

Participated in student teaching and coaching program; completed coursework for Master's Degree with Lesley University; served at the Maya Angelou Young Adult Learning Center as Resident Teacher and Special Education teacher; served at Higher Achievement summer programs.

• Taught GED classes in reading and social studies as both lead teacher and co-teacher. • Administered individualized instruction in reading and math to students in special education and general education as a push-in and pull-out instructor. • Differentiated instruction to meet multiple varieties of learning styles.• Updated Individualized Education Program (IEP) information and evaluation data for annual reviews and tri-annual evaluation renewals. • Lead and participated in IEP meetings and manifestation hearings.• Participated in curriculum design workshops and contributed to development of new curricula for reading and science. • Provided daily, intensive one-on-one support in reading and math for a student with extensive learning disabilities.

• Taught 6th and 7th grade science classes of up to 15 students using Higher Achievement curriculum.• Provided guidance and support for hands-on experiments and individualized science fair projects. • Adapted and executed Higher Achievement curriculum to account for limited resource availability.

• Co-taught reading and social studies classes for GED students aged 17-24 years old.• Planned and executed eight weeks of whole-class, differentiated instruction.• Designed and implemented daily warm-up activities and exit tickets. • Differentiated instruction using visual, audio, and kinesthetic supplements and accommodations.

• Co-taught fifth and sixth grade ELA at Brightwood Education campus.• Designed and implemented a classroom exit routine to successfully transition students to their next class. • Led small group instruction for students of varying ability levels.

• Screened resumes to ensure that candidates met various program managers’ requirements.• Managed the full staff augmentation lifecycle, including requirement creation, submission standards, interviewing and on-boarding• Monitored status of vendor compliance documents, contacting vendors for new documents when necessary.• Prioritized daily items to ensure successful completion according to multiple deadlines. • Edited project documents for the IT Staff Augmentation (ITSA) program, including compliance management documents and user guides for the Vendor Management System (VMS), Peoplefluent.• Communicated via phone, email, and in-person meetings to provide customer assistance to program participants. • Trained vendors and program managers about the guidelines of the program and the Peoplefluent system.

• Assisted dentist with extensive types of procedures, ranging from simple cleanings to making crowns. • Interacted with patients to ensure a friendly and pleasant appointment. • Set up required materials before procedures and cleaned afterwards.

Served as a role model and mentor for 15-20 rising first graders with two co-counselors.Assisted campers in preparing for activities and keeping activities calm and organized while managing challenging behavior. Submitted weekly paperwork for each camper.Assisted in site set up before camp and break down after camp.

Assisted in various counterintelligence, counterterrorism, and criminal investigations within the FBI community through use of specific computer programs and interaction with FBI personnel.Composed weekly reports on important information discovered through research.Completed work according to deadlines specific for the corresponding cases.