Heather Patchell Email & Phone Number

Box Hill, Victoria, Australia

Box Hill, Victoria, Australia

• Provide clinical services to hospital wards and day oncology unit
• Verify oncology protocols for appropriate doses and treatment regimens using eVIQ
• Communicate clearly with doctors and other healthcare professionals to clarify or recommend clinically supported changes to charted prescription orders for patients
• Prepare Patient Medication Profiles for patients being discharged from the hospital based on medication history and changes made during their hospital stay using Fred Pak software
• Oversee and lead in the training of new staff members regarding the usage of pharmacy software programs, and site-specific operating procedures and policies
• Engage with and educate patients on the appropriate use of their medications and important side effects they need to watch out for or may experience

Clayton, Victoria

• Collaborated with the nurses and doctors at Monash IVF to ensure patients were on suitable medication regimens for their IVF cycles
• Managed and maintained site needs to ensure it was running in an efficient and cost-effective manner
• Coordinated the timely arrival of short lived specially compounded items for patients to coincide with their IVF cycle requirements

Box Hill And East Melbourne, Victoria

• Assisted in filling medication order requests for patients in the hospital under the supervision of a fully registered pharmacist

Bronx, NY

• . Analysed and accurately filled between 250-350 prescriptions daily in accordance with State and Federal Board of Pharmacy regulations
• Provided medication therapy management services to patients including reviewing medication history, checking for drug interactions, and determining appropriateness of therapy
• Identified and administered influenza, Zostavax, and pneumococcal vaccinations to appropriate patients
• Managed and supervised pharmacy staff to ensure they provide great customer service and complied with company policies and regulations
• Maintained accurate records of controlled and non-controlled drug inventory by performing monthly controlled medication counts, processing monthly drug out-dates and drug recallsAwards and Achievements:
• Fiscal Year 2016: o Increased script count by 10.68% compared to prior year o Pharmacy of the Year for District 47301 o Silver Big Shot Status – met and exceeded flu shot goal of 890 shots by mid-December 2015

Bronx, NY

• Counseled patients on important side effects, drug interactions, appropriate administration of medication, and proper usage of medical devices
• Maintained appropriate inventory levels for store and customer usage
• Resolved prescription discrepancies and issues by contacting physicians and making appropriate recommendations

Greater New York City Area

• Performed medication therapy management reviews with patients to ensure accuracy of health care records and discussed possible drug interaction issues
• Educated and advised patients on how to monitor for and/or avoid adverse events with regard to current medications, over-the-counter and herbal items
• Recommended modifications to current medication regimens according to blood pressure, fasting blood glucose, and A1C values; diabetes guideline recommendations; and therapy duplications to appropriate physician

Southampton, New York

• Participated in yearly inventory control measures of prescription and non-prescription products
• Assisted customers in selecting appropriate over the counter, vitamin, and/or herbal products
• Collected patient information to create or update computerized patient profiles and accepted prescription refill requests from patients

Doctor Of Pharmacy (Pharm.D.), Pharmacy

Activities and Societies: Curriculum Committee, Ambassador's Club, Commencement Committee

Bachelor Of Science (B.S.), Marine Sciences