Heather Perdue Email & Phone Number

Waco, Texas

• Experience with multiple medical populationso July 2014-June 2015: Work primarily in Trauma/Ortho/general-surgeryo June 2015-Present: Work primarily in Emergency Department• Complete psychosocial assessments• Complete virtual follow up calls with patients +COVID who were discharged from inpatient setting during height of COVID pandemic• Complete mental health assessments, complete CSSRS assessments, coordinate transfers to psychiatric hospitals, complete MOT, utilize XFERALL for mental health transfers, provide outpatient resources• Provide discharge planning services to patients• Provide crisis intervention services to patients• Provide referrals and community resources for patients• Participate in weekly and biweekly huddle team meetings• Participate in weekly resource management meetings• Comply with HIPAA, EMTALA, and Medicare guidelines• Complete mandated reporting for APS/CPS/DARS/HHSC and Duty to Warn with law enforcement• Communicate effectively with nurses, doctors, patients, multidisciplinary teams, supervisors• Communicate effectively with community agencies such as: psychiatric hospitals, LMHA, SNF, home health, hospice, DME providers, LTAC, EMS• Communicate effectively with community resources such as: shelters, law enforcement, mental health court, justice of the peace, LMHA, homeless services• Complete documentation promptly• Utilize “Epic” program for documentation• Develop and/or maintain tracking tools for Ocean’s patients seen in ED/hospital, mental health patients seen in emergency department for RAC, expenses • Participate in Diversity Equity & inclusion Council• Interview, train, supervise masters level interns• Available as needed, help team when short staffed, cross trained on all floors

• Interview, hire, supervise, and evaluate graduate and baccalaureate interns, residential and non-residential case managers, and resident advocates• Train interns and staff for crisis intervention, case management, support group facilitation, resident advocate positions, etc.• Facilitate monthly, bimonthly, and/or quarterly team meetings for residential advocates• Facilitate weekly staffing meetings• Update information for Dashboard, Food Bank, and Blueprint monthly reports• Update information for HHSC quarterly report• Complete and submit Capital Area Food Bank monthly report• Ensure food service safety and compliance with state and CAFB guidelines• Update staffing notes, assign case managers to new residents, and update current client abuser list daily• Create internal audit form for residential client documentation, audit files weekly to assure HHSC compliance• Complete intakes, assessments, and exit planning with clients• Provide crisis intervention services to clients• Provide case management for residential and non-residential clients• Provide referrals for clients• Facilitate weekly health clinic; effectively communicate with doctors, nurses, patients, pharmacies, and other health care systems• Complete Good Health Card applications for residential and non-residential clients, collaborate with Family Health Center staff to ensure clients receive Good Health Card and health care appointments quickly• Complete and maintain health clinic documentation forms for record keeping and statistics• Develop, maintain, and collaborate with social service agencies• Crisis hotline• On call and available as needed

• Train interns and staff for case management and group facilitation• Supervise graduate and baccalaureate interns for case management and adult group facilitation• Update staffing notes, assign case managers to new residents, and update current client abuser list daily• Update information for SLP1, TBRA, and ESGP monthly reports • Provide case management for residential, non-residential, and housing program (SLP1 and TBRA) clients• Complete intakes, assessments, and exit planning with clients• Facilitate weekly health clinic; effectively communicate with doctors, nurses, patients, pharmacies, and other health care systems• Create and maintain health clinic documentation forms for record keeping and statistics• Provide crisis intervention services to clients• Crisis hotline• Crisis intervention• On call as scheduled and available as needed

Waco, Texas

• Educate children in after-school and summer programs• Develop age appropriate curriculum• Crisis interventionMSW Intern/Case Manager/CounselorFamily Abuse Center-Waco, TexasAugust 4, 2009- April 15, 2010• Provide adult case management, crisis intervention, and referrals for clients• Provide child play therapy• Facilitate children’s group• Facilitate adult support group• Crisis hotline

Master Of Social Work (Msw), Children And Families

Bsw