Throughout the course of my professional career, I have had success in a few different sectors. In the mortgage industry, I have a proven track record of helping clients close mortgage loans in many different states. From an operational and administrative standpoint, I found success leading teams inthe retail sector while achieving all goals and metrics for a renowned brand. As I look to the future, I am seeking to align with a quality organization that affords opportunity for advancement. In the mortgage sector, I understand how to engage with clients, present various lending options, and assist in the selection of the best product to meet long-term financial goals. I am also skilled at compiling client files with financial records, submitting information to underwriting, and workingcollectively to have all contingencies removed toward a successful close. (I should note that I also know how to prepare the associated closing paperwork).From an HR or Administrative perspective, I have a strong ability to train team in best practices, optimize operational processes, and ensure regulatory compliance. In addition, I understand how to assess processes, identify gaps, and integrate programmatic solutions that augment productivity. My prior role happened to be in the retail sector, but I am confident these skills transfer to other lines of business as well. I am always seeking to expand my professional network. Please feel free toconnect with me here. I welcome the opportunity to learn more about the needs of your organization. Perhaps I can also outline how my unique talents can contribute to both short and long-term success, Thanks for reviewing my profile and have a wonderful day!
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Mortgage Loan ProcessorAcademy Mortgage Corporation Oct 2023 - Jan 2024Fort Collins, Colorado, United StatesIn my most recent role, I connected with clients, assessed mortgage preferences, and presented a variety of options for various time horizons. I also informed clients about the overall lending process, terms, and conditions associated with various mortgage products. I was applauded by mysuperiors for offering exemplary client services while steering loans towards a successful close. Other duties and achievements entailed:• Liaised with internal teams to advance loans through the process toward asuccessful close.• Remained in contact with all clients, offered status updates, andrequested additional information, as required.• Achieved and surpassed sales and service targets in a competitive mortgageenvironment.• Contacted former clients in an effort to procure new business or offerrefinance options.• Served as a strong team player who also mentored new employees in bestpractices. -
Mortgage Loan ProcessorCardinal Financial Company, Limited Partnership Oct 2022 - Oct 2023Fort Collins, Colorado, United StatesWhile in this role, I communicated with customers, determined financial objectives, and offered an array of mortgage products. I helped discern which program was best among fixed, variable, or non-traditional loan offerings. In addition, I compiled information, gathered financial records, and presented files to underwriting for later review. My other accomplishments and responsibilities included:• Steered loans from inception to close while successfully removing eachcontingency with proper client action.• Demonstrated the ability to oversee a portfolio of client accounts atvarious stages of the process.• Collaborated with sales teams to source new business in a highlycompetitive landscape.• Tracked the latest news in the mortgage industry including rate movementas well as new lending programs.• Closed loans in a variety of states including FL, GA, CO, NV, UT, CA, andWY.• Applauded for closing a home loan that required a 12-month banking brokerloan; researched process, collected documents, and communicated extensivelywith 3rd party firm during the process. -
Mortgage Loan Processor/CloserCaliber Home Loans Jul 2016 - Sep 2022Loveland, Colorado, United StatesDuring my long-standing tenure with this company, I provided multifaceted support while guiding loans from origination to close while abiding by all banking requirements and legal regulations. I also collaborated with borrowers, selected the best loan program, and reviewed all conditions. Inaddition, I ensured timely submission of all financial records to keep the process moving. Other duties and achievements entailed:• Engaged with the sales team, developed strategies, and executed outreachto new and existing clients.• Established a robust pipeline of repeat and referral business based onexceptional customer service.• Maintained knowledge and insight regarding the mortgage industry as wellas the latest lending products.• Educated borrowers regarding various housing and bond programs.• Demonstrated the ability to lead loans from inception to close in multiplestates.• Credited as a team member who often resolved unusual loan challenges withinnovative solutions to close loans. -
Teller SupervisorHome State Bank May 2015 - Jul 2016Loveland, Colorado, United StatesAt this point in my career, I was entrusted to manage a team of bankers for a company aiding both residential and commercial clients. I liaised with supervisors, determined objectives, and incentive performance for sales and service. I also used my expansive insight for banking, lending, and creditproducts to cross-sell customers. Other responsibilities and accomplishments included:• Oversaw all functions associated with sales, cash management, and customerrelations.• Determined employee schedules based on expected demand; maintained andupdated time cards with precision.• Trained, mentored, and coached new team members in best practices andproven sales strategies. -
Executive Team LeadTarget Dec 2008 - May 2015Greeley, Colorado, United StatesI am very proud of my time in the retail sector as it demonstrates a different facet of my leadership capabilities. In this role, I assisted operations in a high volume environment while also taking the lead on many HR functions. I was credited by management for ensuring our operations atthe store level met corporate requirements. My other duties and achievements entailed:• Conducted on-boarding and training for new employees.• Completed performance evaluations, praised positive attributes, andnotated areas in need of improvement.• Motivated teams to achieve and surpass sales and service goals.• Outlined policies, job duties, wages, and promotion opportunities for newand existing team members.• Cultivated a positive employee atmosphere that resulted in repeat andreferral business.• Incentivized team members to encourage credit and debit card sign-ups.• Credited for driving a 4% sales comp while actively managing 100+employees.• Commended by management for always ensuring the store was fully staffedduring the holiday season.
Heather Petti Education Details
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Business, Management, Marketing, And Related Support Services -
Business, Management, Marketing, And Related Support Services
Frequently Asked Questions about Heather Petti
What is Heather Petti's role at the current company?
Heather Petti's current role is Accomplished Mortgage Processor & Closer with a proven track record ofsuccess; equally adept at administrative and HR functions..
What schools did Heather Petti attend?
Heather Petti attended Colorado State University, Front Range Community College.
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Heather Petti
Colorado Springs, Co3gmail.com, gmail.com, pgi.com -
Heather Petti
Warminster, Pa -
Heather Petti
United States -
2villagedrafthouse.com, villagedrafthouse.com
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