Heather Pixton, Rph, Lbbh, Sm-Lcc Email and Phone Number
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Solutions-oriented Pharmacy Operations Manager with 15+ years of experience transforming underperforming business units into top performers that meet or exceed organizational goals, looking to step into a Director of Operations role. Strategic professional experienced in project management, patient advocacy, and operational excellence. Dedicated to patient-centered care and health equity.Sr Project Manager | Pharmacy and Healthcare IndustryEmail: hpixton111@gmail.comDynamic senior-level manager with a proven track record of steering large-scale projects and initiatives that improve organizational performance. Adept at designing, implementing, and executing targeted solutions that improve operational efficiencies, mitigate risk, and drive growth and innovation. Demonstrated success in consistently exceeding KPIs and organizing diverse, high-performance teams that raise the bar for operational excellence. Exceptional communicator with the ability to inspire and influence both internal and external key stakeholders. Committed to promoting diversity and inclusion, cultivating a culture of belonging, and empowering teams to drive organizational success.CORE COMPETENCIES: • Pharmacy Management • Project Management • Regulatory Compliance • Operational Excellence • Cross-Functional Team Leadership • Strategic Planning • Financial Management • Program Design & Implementation • Customer Engagement • Health Equity • Diversity, Equity, and InclusionACCOMPLISHMENTS:~ Improved safety outcomes for 1,500 patients by identifying and addressing opportunities in communication, workflow, and policy.~ Achieved a 46% improvement in overall operating metrics within five months through effective operational oversight and process enhancements.~ Secured full regulatory status for an ISO cleanroom suite by coordinating with state Drug Control, demonstrating expertise in compliance and regulatory standards.~ Led two national award-winning cross-functional teams for the DoseEdge product rollout, increasing completed installations by 20% and on-time deliverables by 22% year-over-year.~ Designed and launched a $45 million program to align with market changes, delivering customer-centric services and exceeding KPIs.Please contact me at 203-589-1337 with any Director or Senior-Level Pharmacy Operations opportunities.
Middlesex Hospital
View- Website:
- middlesexhealth.org
- Employees:
- 2340
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Pharmacy Operations ManagerMiddlesex HospitalSouthington, Ct, Us
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Pharmacy Operations ManagerMiddlesex Hospital Dec 2024 - Present -
Regional Pharmacy ManagerCoram Cvs/Specialty Infusion Services Mar 2023 - Apr 2024Denver, Co, UsDirected quality, safety, and compliance efforts for home infusion pharmacies across the East Region. Managed a team of subject matter experts responsible for training and development, conducting on-site and remote compliance audits, and preparing corrective action plans for senior leadership and regulatory bodies.• Identified opportunities in communication, workflow, and policy to improve safety outcomes for 1500 patients• Developed coaching strategies fostering team engagement and an inclusive workplace culture• Built collaborative relationships with Patient Safety and Quality, Legal, Operations, and Regulatory to quickly address state audit inquiries and mitigate risk • Utilized data analytics to monitor compliance and identify areas for improvement, driving informed decision-making -
General Pharmacy ManagerCoram Cvs/Specialty Infusion Services Oct 2021 - Mar 2023Denver, Co, UsManaged the daily pharmacy operations, including drug delivery, sterile cleanroom environment, employee development, and regulatory standards.• Improved overall operating metrics by 46% in first 5 months• Completed major workflow redesign to align with corporate quality and patient safety standards• Identified opportunities for workflow optimization and executed a plan that increased on-time medication deliveries by 27%• Increased diversity recruitment and retention by 36% over an 8-month period• Created succession planning strategies that identify opportunities for diversity and inclusion• Shifted work culture through accountability, hiring & promoting practices, and creating a psychologically safe workspace
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Infusion Pharmacy ManagerWoodmark Pharmacy Jun 2020 - Oct 2021Buffalo, Ny, UsOversight of ISO cleanroom suite, clinical patient management, and sterile compounding activities.• Coordinated with state Drug Control to bring cleanroom suite online in accordance with regulatory guidelines• Developed compliance monitoring program for sterile cleanroom suite and compounding pharmacy personnel -
Pharmacist ConsultantSelf Employed - Kaleidoscope Strategies Dec 2016 - Jun 2020Provided operational, regulatory, and clinical consulting services for various healthcare clients.• Established out-patient home infusion services for a hospital Oncology unit decreasing length of stay• Provided regulatory, quality, and product line development guidance to L.A.-based CBD start-up
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Senior Operations ManagerBaxter International Inc. Oct 2015 - Nov 2016Deerfield, Illinois, UsSpearheaded Baxter's DoseEdge product rollout. Managed project deliverables, KPIs, and client partner relationships throughout the project life cycle.• Led 2 national award-winning cross-functional implementation teams for multimillion-dollar DoseEdge project• Increased completed installations by 20% over prior year• Collaborated with key stakeholders to reduce time to Go Live by 57% using Lean Six Sigma methodologies • Improved on-time deliverables by 22%• Presented at Baxter's annual National Training Meeting• Coordinated diverse, cross-functional teams to maintain a greater than 85% customer satisfaction rating -
Senior Project ManagerBaxter International Inc. Jul 2011 - Oct 2015Deerfield, Illinois, UsDesigned, executed, and delivered Baxter’s Spectrum implementation strategy. Partnered with Legal and Marketing to effectively position technology solutions in the Alternate Site market.• Designed and launched a $45 million program to align with changing market needs• Led a diverse, high-performing team to deliver customer-centric services and products that met or exceeded KPIs• Developed hands-on training programs accommodating various neurotypes and learning abilities for 30K clinicians • Completed installations and project hand off for 200+ pharmacies and 9k+ skilled nursing facilities across the U.S• Championed and mentored underrepresented high performers leading to an 11% increase in diversity promotions throughout Project Management teams
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Director Of Infusion ServicesOmnicare Jun 2009 - Jul 2011Cincinnati, Oh, UsDirected a team of 20 clinicians and technicians to support sterile compounding, clinical pharmacy, and specialty infusion services for a 32-thousand-bed network. • Designed cleanroom environments and workflow processes using universal design principles to accommodate the needs of all employees• Coordinated a cross-functional team of experts to create, test, and deploy a national Master Drug Library • Drove innovation and improved workflow efficiencies by creating a culturally inclusive workspace • Maximized employee engagement to completely redesign the physical environment around the team’s way of working• Produced ACPE accredited continuing education modules on nutrition support, pain management, antibiotic pharmacokinetics
Heather Pixton, Rph, Lbbh, Sm-Lcc Skills
Heather Pixton, Rph, Lbbh, Sm-Lcc Education Details
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University Of ConnecticutPharmacy
Frequently Asked Questions about Heather Pixton, Rph, Lbbh, Sm-Lcc
What company does Heather Pixton, Rph, Lbbh, Sm-Lcc work for?
Heather Pixton, Rph, Lbbh, Sm-Lcc works for Middlesex Hospital
What is Heather Pixton, Rph, Lbbh, Sm-Lcc's role at the current company?
Heather Pixton, Rph, Lbbh, Sm-Lcc's current role is Pharmacy Operations Manager.
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Heather Pixton, Rph, Lbbh, Sm-Lcc's email address is al****@****ape.net
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Heather Pixton, Rph, Lbbh, Sm-Lcc's direct phone number is +150170*****
What schools did Heather Pixton, Rph, Lbbh, Sm-Lcc attend?
Heather Pixton, Rph, Lbbh, Sm-Lcc attended University Of Connecticut.
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Heather Pixton, Rph, Lbbh, Sm-Lcc has skills like Lean Six Sigma, Project Management, Healthcare, Leadership, Change Management, Value Stream Mapping, Business Process Mapping, Cqi, Training, Team Building, Cross Functional Team Leadership, Staff Development.
Who are Heather Pixton, Rph, Lbbh, Sm-Lcc's colleagues?
Heather Pixton, Rph, Lbbh, Sm-Lcc's colleagues are Chris Riley, Susan Rinaldi, Haewon Park, Lucy Massaro, Wendy Dopslaff, Yahiada Rosado, Kelsey Balsamo.
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